Re: Trouble opening software after license renewed

[Charudatta Bandgar]

Christopher Tomko That is understandable. I discussed it with the team as well, something that was meant to be helpful for the customer privacy turned out to be problematic in this case, and was indeed a learning experience, which now is corrected. Other support engineers who were in conversations with you have apologized for the trouble it caused, and I second that. 

Regards.