Learning Forum

[jinson]

hi, where to check maintenance expiration date  ? 

[Naresh Patre]

Hello jinson

You can check the expiration date of your Discovery named -user (subscription) licenses by logging in to below link:

https://myaccount.ansys.com/mysubscriptions

[jinson]

Naresh Patre 

START DATE==??

EXPIRATION DATE==maintenance expired ?

[Naresh Patre]

Hello jinson

If the license is paid up license, then the maintenance expiration date is 1 year after the start date, else the expiration date is the same as the maintenance date.

[jinson]

picture below license just renew what is the new date for maintenance ?

[jinson]

the maintenance date not visible to user ?

[Naresh Patre]

Hello jinson

From the image, it can be understood that the license is a paid license as it is expiring after 25 years from its start date. For such licenses, the maintenance date is not mentioned, but as mentioned earlier, it is set to 1 year from the start date. If you can send the email address of the customer to ansys-discovery-support@ansys.com, I can cross check the dates and get back to you.