double click on .scdoc 2020R2

- October 28, 2020 at 2:20 pm
  
  Charlie
  Subscriber
  
  Hello, Since 1 week (and the update of windows), several of our customers have lost the possibility of "double click" on .scdoc or .stp in SpaceClaim After having tried the modifications in the windows registry by adding USERUNNINGSPACECLAIM = true" / UseLicenseMode = true in HKEY_CLASSES_ROOT SpaceClaim.Document Shell Open command HKEY_USERS Software Classes Applications SpaceClaim.exe shell open command it still doesn't work, do you have an idea? -->Error message: "No valid license file was found. How do you want to proceed?"
- October 29, 2020 at 4:07 am
  
  Charudatta Bandgar
  Subscriber
  
  Hello charlie ,
  
  I am looking into this issue, I will get back to you as soon as possible.
  
  Regards.
- November 13, 2020 at 10:02 am
  
  Charlie
  Subscriber
  
  Hello,
  Do you have any news about this problem?
  
  Regards
  - November 17, 2020 at 5:44 am
    
    Charudatta Bandgar
    Subscriber
    
    Hello charlie ,
    
    Does double click work if SpaceClaim is already open? Please go through this post, and see if it solves the issue.
    
    I have filed a bug (BUG ID: 367451), I have not heard back from the developers yet, I will let you know as soon as possible.
    
    Regards.
- January 11, 2021 at 4:15 pm
  
  Roberto Granito
  Subscriber
  
  Hello Charudatta Bandgar
  
  I had the same problem today, no way to fix? I have already changed log files and scdoc files do not open with double click.
  
  Why does this happen to some users? on some versions of windows 10
  
  Best Regards
  - January 11, 2021 at 4:31 pm
    
    Roberto Granito
    Subscriber
    
    I have already changed windows registry and scdoc files do not open with double click.
- January 19, 2021 at 8:02 am
  
  Roberto Granito
  Subscriber
  
  Charudatta Bandgar Hello
  
  The customer is asking me for an answer
  
  best regards
  - January 19, 2021 at 8:09 am
    
    Charudatta Bandgar
    Subscriber
    
    I have asked the developers, Roberto . I will let you know when I will know more.
    
    Regards.
- January 25, 2021 at 2:13 pm
  
  Roberto Granito
  Subscriber
  
  Hello Charudatta Bandgar
  
  I am attaching the error it releases in the 2021 version if you need it
  
  Best Regards
  🛈 This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions
  - March 24, 2021 at 8:43 am
    
    Roberto Granito
    Subscriber
    
    Charudatta Bandgar Hello
    
    do you have any news to solve this problem? did you understand the cause?
    
    Best Regards
- April 19, 2021 at 11:42 am
  
  Roberto Granito
  Subscriber
  
  Charudatta Bandgar Hello
  
  More than a month has passed, the customer would like an answer
  
  Best Regards
- April 20, 2021 at 10:57 am
  
  Roberto Granito
  Subscriber
  
  Naresh Patre
  - April 21, 2021 at 12:19 pm
    
    Roberto Granito
    Subscriber
    
    charlie Hello
    
    were you able to solve the problem?
    
    Best Regards
  - April 21, 2021 at 12:36 pm
    
    Charlie
    Subscriber
    
    Roberto Hello ROBERTO,
    No sorry.... I got used to the idea and I gave up. I use drag and drop and I'm waiting for the next version (2021R2 hoping to have a good surprise)
- April 21, 2021 at 12:35 pm
  
  Naresh Patre
  Ansys Employee
  
  Hello Roberto
  
  Let me go through this discussion and get back to you.
- April 23, 2021 at 8:13 am
  
  Roberto Granito
  Subscriber
  
  Hello charlie
  
  I solved the problem by creating a new user with administrator rights and installing spacecliam inside C: ProgramData.
  Installing it in the default location was still giving me problems.
  The program data folder is shareable for all users it might be better to install it here.
  Before installing it I uninstalled spaceclaim and deleted all hidden folders
  
  Best Regards