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EMPI license and software issue

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    • October 26, 2021 at 7:20 am
      Manasa
      Subscriber

      Dear Team,

       

      Customer is facing issue while opening discovery. Please find the attachment and do the needful at earliest.

      I tried the steps given in the trouble shooting window. Still the problem is not resolved.

       

      Thanks & regards

      Manasa M 

    • October 26, 2021 at 7:27 am
      Manasa
      Subscriber
      Please find the error screenshots
    • October 26, 2021 at 12:59 pm
      Devendra Badgujar
      Forum Moderator

      Hello manasa. m

      The TECS for the customer's Discovery subscription has expired on 03/26/2021 so they won't be able to use the versions released after this date. Due to this the latest version 2021 R2 could not be installed.

      Regards.

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