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  3. Downloading Ansys spaceClaim

Downloading Ansys spaceClaim

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    • March 23, 2022 at 10:59 am
      maria
      Subscriber

      Hello 

      I downloaded Ansys SpaceClaim for at customer, but only got a zip fil... what to do ?

      Maria 

      CADSYS

    • March 23, 2022 at 11:16 am
      Subashni Ravichandran
      Forum Moderator

      Hello Maria Lykke Mai

      Please extract the zip file to see the actual installers.

      Also, can you please confirm you have downloaded from the the right source, which is either  Discovery Downloads - Knowledge Base - Ansys Discovery Forum or from Downloads page on Ansys Customer Portal ?

    • March 23, 2022 at 12:43 pm
      maria
      Subscriber

      Hello 

       

      i downloaded from this page: Ansys Learning Forum

      This is how I usually do and have not had challenges before

       

    • March 23, 2022 at 1:32 pm
      Subashni Ravichandran
      Forum Moderator

      Hello Maria Lykke Mai

      It always downloads as a compressed zip file from the Forum.

      You will need to unzip it after downloading. 

      Are you facing any issue with unzip? If so, can you check if the download has happened completely?

      Can you also check with your IT team if there are any security restrictions?

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