TAGGED: How To, installation
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April 11, 2022 at 7:30 pm
Daniel Dart
SubscriberHas anyone had Subscription based licensing with Discovery 2022 work in Windows 11? I assume it is incompatible? A customer has upgraded their machines to Windows 11 but they couldn't get Windows 10 working either, even with a escalated call to ANSYS dev group.
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April 12, 2022 at 6:14 am
Subashni Ravichandran
Forum ModeratorHello Dan Dart
Please refer the below link for information on supported operating system.
Ansys Discovery Hardware Requirements - Knowledge Base - Ansys Discovery Forum
Can you please let share what is the error you are facing?
Have you already raised a service request on this issue? Can you please share the details of the previous service request so that I can check at my end?
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April 12, 2022 at 3:52 pm
Daniel Dart
SubscriberSuashni, the previous case was under SR11114602874
I'm asking Matt if we can re-open it.
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April 12, 2022 at 5:21 pm
Daniel Dart
SubscriberMatt said no , it was under SR 11104940111
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April 12, 2022 at 5:27 pm
Daniel Dart
SubscriberI am waiting a reply from the customer on this from Matt:
Hi Pavel,
To try the subscription again, please try UNASSIGNING or RELEASING all Activations with the Administrator account. Then, please login with your account and take the steps to try activating under your own account. Do not "Run as administrator" when trying to activate.
Thanks
Matt
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- The topic ‘Windows 11’ is closed to new replies.
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