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3D Design

3D Design

Topics related to Ansys Discovery and Ansys SpaceClaim.

Windows 11

    • Daniel Dart
      Subscriber

      Has anyone had Subscription based licensing with Discovery 2022 work in Windows 11?  I assume it is incompatible?  A customer has upgraded their machines to Windows 11 but they couldn't get Windows 10 working either, even with a escalated call to ANSYS dev group.

    • Subashni Ravichandran
      Forum Moderator

      Hello Dan Dart

      Please refer the below link for information on supported operating system.

      Ansys Discovery Hardware Requirements - Knowledge Base - Ansys Discovery Forum

      Can you please let share what is the error you are facing?

      Have you already raised a service request on this issue? Can you please share the details of the previous service request so that I can check at my end?

    • Daniel Dart
      Subscriber

      Suashni, the previous case was under SR11114602874

      I'm asking Matt if we can re-open it.

    • Daniel Dart
      Subscriber

      Matt said no , it was under SR 11104940111

    • Daniel Dart
      Subscriber

      I am waiting a reply from the customer on this from Matt:

      Hi Pavel,

      To try the subscription again, please try UNASSIGNING or RELEASING all Activations with the Administrator account. Then, please login with your account and take the steps to try activating under your own account. Do not "Run as administrator" when trying to activate.

      Thanks

      Matt

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