We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.
Akshay Maniyar
Ansys Employee

Can you check the pinball radius? It might be very small, that why it is showing as far open. Pinball radius should be bigger than the interference. Also, you can go through the Ansys how to video which explains the interference modelling. It can help you to understand better.
Thanks amaniyar