Installing Ansys license manager at CentOS 7

- February 17, 2022 at 3:40 am
  
  Altair45
  Subscriber
- February 17, 2022 at 9:46 pm
  
  Lito
  Ansys Employee
  
  Are you using CentOS 7.6 or newer? See this installation guide in our KB for more information. Try to change your folder/directory names to English. We have seen issues the folders are using non English characters.
  Hope this helps.
- February 18, 2022 at 12:55 am
  
  Altair45
  Subscriber
  
  Hi, The license manager is successfully installed. However, I'm having hostid error. I changed my server OS from centos 8 to centos 7 and MAC address has not been changed. Also, I checked licensing portal and I cannot see my customer number. What should I do?
- February 18, 2022 at 1:18 am
  
  Lito
  Ansys Employee
  
  Ensure that the host and hostid information on the license file you are trying to add is the same as what is shown in the AnsysLMCenter -- View HostID information page.
  If the HostName is different on the license file and the mac address is the same, edit the license file to the correct hostname on your server. If the mac address is different, you cannot use this license file on your server. Contact your Ansys Account Manager for a license server change with the correct license server hostid information.
  SERVER 1055
  VENDOR ansyslmd PORT=1056
- February 18, 2022 at 1:21 am
  
  Altair45
  Subscriber
  
  Ok, it seems license manager is not properly working on my server PC.
  and this is the log. I checked lmutil file is at right directory but not sure why such error occurs.
- February 18, 2022 at 2:27 am
  
  Lito
  Ansys Employee
  
  From the error message in your screenshot, it indicates that you are missing the require libraries in Linux for the Ansys LM. Install the libraries:
  sudo yum install lsb cyrus-sasl-lib libpng12 openldap