Not able to login to lumerical, despite registering on Ansys account. Kindly post the solution .

- December 23, 2021 at 4:01 pm
  
  bkhan
  Subscriber
  
  The screenshot is attached.
- December 23, 2021 at 5:58 pm
  
  Guilin Sun
  Ansys Employee
  
  May I know where did you register your Ansys account? did you enter the correct institution email address and password?
  Once you register for support, you should be able to log in using the registered information. Please first visit this post: /forum/discussion/26033/creating-an-ansys-account-to-login-to-lumerical-com
  and check if you have followed the steps.
  Please post here if you still cannot log in.
- December 23, 2021 at 8:48 pm
  
  Lito
  Ansys Employee
  
  Based on our records you are registered with Ansys Learning Forum but not on the Lumerical website. Register with Lumerical using the "Register Now" link with your institution's email.
- December 24, 2021 at 8:03 am
  
  bkhan
  Subscriber
  
  Thank you !I re-registered and now its working.
- December 31, 2021 at 9:26 pm
  
  Lito
  Ansys Employee
  
  ,You are welcome. Glad to hear that this has been resolved.