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Discuss installation & licensing of our Ansys Teaching and Research products.

Ansys workbench 2021 R1 and R2 not opening and logo closing abruptly without error

    • rohanpunni
      Subscriber

      Hello Friends,

      I have an issue. My workbench was working fine till last week. But then it started quickly disappearing from the screen. But others like spaceclaim is still working. Can't open workbench. It shows initializing and then it disappears. I tried all the methods mentioned in this forum. I even reinstalled 2021 R1 and tried 2021 R2. Still its not working. Please suggest a solution.

      Regards,

      Rohan

    • Rob
      Forum Moderator
      Clear the %appdata% But also check if there's a WB icon in the task bar after launching: it's got a habit of appearing on a monitor that doesn't exist!
      Also, don't multi-post. It won't speed up the answer, may delay it as everyone thinks it's already been answered by someone and annoys the moderators.
    • rohanpunni
      Subscriber
      Sorry Rob. I cleared the data and also checked task manager after launching. Still the workbench closes abruptly.
    • rohanpunni
      Subscriber
      Log Name:Application
      Source:Application Error
      Date:29-09-2021 12:03:22
      Event ID:1000
      Task Category: (100)
      Level:Error
      Keywords:Classic
      User:N/A
      Computer:DESKTOP-MV2U78M
      Description:
      Faulting application name: mmc.exe, version: 10.0.19041.746, time stamp: 0x52055893
      Faulting module name: clr.dll, version: 4.8.4400.0, time stamp: 0x60b90751
      Exception code: 0xc0000005
      Fault offset: 0x0000000000669e90
      Faulting process id: 0xff0
      Faulting application start time: 0x01d7b4f6c18cabe7
      Faulting application path: C:\WINDOWS\system32\mmc.exe
      Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
      Report Id: dc01b150-7673-49e8-b8e3-628c7cc045b2
      Faulting package full name:
      Faulting package-relative application ID:
      Event Xml:
      " target="blank">http://schemas.microsoft.com/win/2004/08/events/event">


      1000
      0
      2
      100
      0
      0x80000000000000

      1233


      Application
      DESKTOP-MV2U78M



      mmc.exe
      10.0.19041.746
      52055893
      clr.dll
      4.8.4400.0
      60b90751
      c0000005
      0000000000669e90
      ff0
      01d7b4f6c18cabe7
      C:\WINDOWS\system32\mmc.exe
      C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
      dc01b150-7673-49e8-b8e3-628c7cc045b2






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