Learning Forum

[yma230]

Hi dear all,

I encountered this problem when I tried to install Ansys .... I am not sure where is the problem, the system requirements are all up-to-date.

###### Error #######

  Error was encountered during the licensing configuration: 

  '"D:软件AnsysANSYS IncANSYS StudentShared Filesinwinx64 clsh.exe" "D:软件AnsysANSYS IncANSYS StudentShared FilesLicensinglicadminscriptsLicAdminMain.itcl" -silentinstallclient -release "2021 R1" -lang en-us ' terminated after 1 attempts with the following error(s): 

    Unknown error

  Exit Code: 1

  application-specific initialization failed: Can't find a usable init.tcl in the following directories: 

    {D:/软件/Ansys/ANSYS Inc/ANSYS Student/Shared Files/bin/lib/tcl8.4} {D:/����/Ansys/ANSYS Inc/ANSYS Student/Shared Files/bin/lib/tcl8.4} {D:/����/Ansys/ANSYS Inc/ANSYS Student/Shared Files/lib/tcl8.4} {D:/����/Ansys/ANSYS Inc/ANSYS Student/Shared Files/bin/library} {D:/����/Ansys/ANSYS Inc/ANSYS Student/Shared Files/library} {D:/����/Ansys/ANSYS Inc/ANSYS Student/Shared Files/../tcl8.4.2/library} {D:/����/Ansys/ANSYS Inc/ANSYS Student/../tcl8.4.2/library}

  This probably means that Tcl wasn't installed properly.

  Can't find a usable init.tcl in the following directories: 

    {D:/软件/Ansys/ANSYS Inc/ANSYS Student/Shared Files/bin/lib/tcl8.4} {D:/����/Ansys/ANSYS Inc/ANSYS Student/Shared Files/bin/lib/tcl8.4} {D:/����/Ansys/ANSYS Inc/ANSYS Student/Shared Files/lib/tcl8.4} {D:/����/Ansys/ANSYS Inc/ANSYS Student/Shared Files/bin/library} {D:/����/Ansys/ANSYS Inc/ANSYS Student/Shared Files/library} {D:/����/Ansys/ANSYS Inc/ANSYS Student/Shared Files/../tcl8.4.2/library} {D:/����/Ansys/ANSYS Inc/ANSYS Student/../tcl8.4.2/library}

  This probably means that Tcl wasn't installed properly.

    while executing

  "error $msg"

    (procedure "tclInit" line 42)

    invoked from within

  "tclInit"

  ###### Error #######

[Rob]

Best guess while we wait for the US (they do the installation support) is it's not keen on D:\Þ¢»õ╗Â\ as a path. Can you try installing into a path with just English characters (no symbols)? and can take over if that doesn't work!

[yma230]

Thanks Bob
I changed to install on C drive and it worked Woohoo !!

Thanks