Error message when trying to open the ‘Mechanical’ window

- July 29, 2021 at 4:06 pm
  
  Hugh
  Subscriber
  
  I am using ANSYS Workbench 19.2. When I open the finite element analysis by double clicking on the ‘Model’ cell in the ‘Static Structural’ menu, and try to open the ‘Mechanical’ window I always get an error message as follows: "AnsysWBU.exe encountered a problem. A diagnostic file has been written: C:UsersusernameAppDataLocalTempAnsysWBDumpfile.dmp".
  I have uninstalled and then reinstalled on a completely different desktop and still keep getting the same error. Can someone please help, urgently? Thank you.
- July 30, 2021 at 5:28 am
  
  Keyur Kanade
  Ansys Employee
  
  Duplicate
  /forum/discussion/30156/error-message-when-trying-to-open-the-mechanical-window#latest