Learning Forum

[AMAH4002]

ANSYS 2021 R1 INSTALLATION SHOWS SUCCESSFUL. HOWEVER WHEN TRYING TO START THE WORKBENCH OR ANY OTHER TOOL, IT IS NOT STARTING. ERROR TYPES & LOGS ARE ATTACHED.

CoreEvents7068.log

[George Karnos]

Hello AMAH4002 Can you please post the pictures of the errors and the contents of the log files as we are not per mitted to open files.
Thank You

[AMAH4002]

Error logs are too long. I am posting for file "install.err"
>>>--------------------------------------->
ANSYS installation: Thu Apr 29 17:29:08 2021
Revision: 2021 R1
###### Error #######
Error was encountered during the licensing configuration:
'"C:\Program Files\ANSYSACADEMICSTUDENT_2021R1_WINX64\ANSYS Inc\ANSYS Student\Shared Files\bin\winx64\tclsh.exe" "C:\Program Files\ANSYSACADEMICSTUDENT_2021R1_WINX64\ANSYS Inc\ANSYS Student\Shared Files\Licensing\licadmin\scripts\LicAdminMain.itcl"-silentinstallclient -release "2021 R1" -lang en-us ' terminated after 1 attempts with the following error(s):
Failed to start
Exit Code: -1
>>>--------------------------------------->

[AMAH4002]

UIEvents7068.log
Event log opened 10-05-2021 16:45:58 India Standard Time
Product version: 2021 R1
Build version: 21.1.0.2020110819
{10-05-2021 16:46:08} [System.ArgumentException:Ans.Core] Unexpected error: No such addin configuration "ACT".
An unexpected error has occurred: No such addin configuration "ACT".
System.ArgumentException: No such addin configuration "ACT".
at Ansys.Core.Addins.AddinConfigReader.d__12.MoveNext at Ansys.Core.Addins.AddinConfigReader.d__12.MoveNext at Ansys.Core.Addins.AddinConfigReader.d__12.MoveNext at Ansys.Core.Addins.AddinConfigReader.d__12.MoveNext at Ansys.Core.Addins.AddinManager.LoadFromConfigReader(AddinConfigReader reader, String config, String baseDir)
at Ans.Program.Runtime.LoadAddins(RuntimeSettings settings)

Event log closed 10-05-2021 16:46:08 India Standard Time

[AMAH4002]

CoreEventsFatal7068.log
System.ArgumentException: No such addin configuration "ACT".
at Ansys.Core.Addins.AddinConfigReader.d__12.MoveNext at Ansys.Core.Addins.AddinConfigReader.d__12.MoveNext at Ansys.Core.Addins.AddinConfigReader.d__12.MoveNext at Ansys.Core.Addins.AddinConfigReader.d__12.MoveNext at Ansys.Core.Addins.AddinManager.LoadFromConfigReader(AddinConfigReader reader, String config, String baseDir)
at Ans.Program.Runtime.LoadAddins(RuntimeSettings settings)
System.NullReferenceException: Object reference not set to an instance of an object.
at Ans.Program.Runtime.ReturnErrorState(Boolean success)
at Ans.Program.Runtime.Initialize(RuntimeSettings settings)

[AMAH4002]

[AMAH4002]

Other logs have characters more than which is allowed here.

[AMAH4002]

Sir, any help?

[AMAH4002]

Sir, any help?