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Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

Upgrade to 2021 R1, and new version of programs get license error.

    • vendeville_lj
      Subscriber
    • George Karnos
      Ansys Employee
      Hello vendeville_lj
      Can you please post the screen shots and contents of the log as were are not permitted to open files.
      Thank You Geo
    • vendeville_lj
      Subscriber
      Below is Part 1 of my most recent attempt at launching Mechanical 2021 R1:
      "-------------------------------------------- NORMAL STARTUP 2021/04/28 10:23:35 ---------------------------------------------

      ANSYS Licensing Interconnect version 2.2.1 (20201116) for winx64.Updated at ANSYS Release 2021 R1.Started on 2021/04/28 10:23:35 by it_loan@IT_TESTBED_09.MercerU.local:winx64 with pid 11488.
      (C) 2021 ANSYS, Inc.Unauthorized use, distribution, or duplication is prohibited.
      Built Using FlexNet Publisher v11.16.4.0 build 252457 x64_n6
      Built Using OpenSSL 1.1.1g21 Apr 2020

      -----------------------------------------------------------------------------------------------------------------------------

      Please note that entries in this debug log have the following format:

      TIMESTAMPACTIONFEATUREREVISION (BUILD DATE)A/B/C/DW/X/Y/ZPID:MPID:APP:USER@HOST:PLATFORM:DISPLAYSOCKET:IP

      Licenses statistics:
      --------------------
      A is the number of licenses requested by this ACTION.
      B is the number of licenses used by this USER.
      C is the number of licenses used by all users.
      D is the number of licenses available in the local license pool.

      License server performance statistics:
      --------------------------------------
      W is the number of currently connected client applications.
      X is the maximum number of connected client applications.
      Y is the unique serial number of this client application.
      Z is the number of all client applications served by this Licensing Interconnect server.

      -----------------------------------------------------------------------------------------------------------------------------
      2021/04/28 10:23:35INFOANSYSLI_CMD=C:\Program Files\ANSYS Inc\v211\licensingclient\winx64\ansyscl.exe -acl 8000.12277 -nodaemon -log C:\Users\it_loan\AppData\Local\Temp\.ansys\ansyscl.IT_TESTBED_09.8000.12277.log
      2021/04/28 10:23:35INFOANSYSLI_INITIALIZATION_FILE='C:\Program Files\ANSYS Inc\Shared Files\Licensing\ansyslmd.ini'
      2021/04/28 10:23:35INFOANSYSLI_PRODORD_FILE='C:\Program Files\ANSYS Inc\Shared Files\Licensing\prodord\ansysli.prodord.xml'
      2021/04/28 10:23:35INFOANSYSLI_TIMEOUT_FLEXLM=15
      2021/04/28 10:23:35INFOConfiguring ACL Core
      2021/04/28 10:23:35INFOACL Core Initialized
      2021/04/28 10:23:35INFOANSYSCL_PORT=63566
      2021/04/28 10:23:35INFOListen Socket Created
      2021/04/28 10:23:35INFOANSYSLI_CLIENT_IDLE_TIMEOUT=0
      2021/04/28 10:23:35INFOANSYSCL_FNP_PATH=1055@egrlicense
      2021/04/28 10:23:35INFOReady to accept connections.
      2021/04/28 10:23:35CLIENT_ACCEPT1/1/1/18048:127.0.0.1
      2021/04/28 10:23:36CLIENT_CONNECT1/1/1/18000:8000:ANS_WB:it_loan@IT_TESTBED_09.MercerU.local:winx648048:127.0.0.1
      2021/04/28 10:23:39INFOANSYSLI_IP_OVERRIDE option is off.
      2021/04/28 10:23:39CHECKOUTANS_WB (SHARED MODE)21.1 (2020.1029)1/1/1/11/1/1/18000:8000:ANS_WB:it_loan@IT_TESTBED_09.MercerU.local:winx648048:127.0.0.1
      2021/04/28 10:23:40CACHE_SERVERGetting cache information from server: 2325@egrlicense. Please wait ...
      2021/04/28 10:23:40CACHE
      ..."
    • vendeville_lj
      Subscriber
      Below is Part 2:
      "2021/04/28 10:23:40CACHE_SERVERAvailable licenses:
      220a_spaceclaim_catv5220a_spaceclaim_dirmod220aa_mcad20aa_r
      128aa_r_hpc200aa_t_a220acfd_vki220afsp_gui
      220afsp_optigrid220afsp_viewmerical220aice_mesher220aice_opt
      220aice_pak220aice_solv220aiiges220aim_mp1
      220al4allegro220al4ansoft220al4apd220al4boardstation
      220al4cadvance220al4cds220al4expedition220al4first
      220al4gem220al4generic220al4odb++220al4powerpcb
      220al4virtuoso220al4zuken220am_prep1824ansoft_distrib_engine
      220designer_hspice220dxstr220electronics2d_gui220electronics3d_gui
      220electronics_desktop220electronicsckt_gui220emit_legacy_gui220emit_solve
      220ensemble_25_sim220ensight_enterprise220envision_pro220filter_synthesis
      220granta_sim_mat_data220hfss_solve220hfss_transient_solve3648hfsshpc
      220hfsssbr_solve220m2dfs_qs_solve220m2dfs_solve220m3dfs_qs_solve
      220m3dfs_solve220maxwlspc220motorcad220motorcad_im
      220motorcad_pm220motorcad_sync220nexxim_ami220nexxim_dc
      220nexxim_eye220nexxim_hb220nexxim_netlist220nexxim_osc
      220nexxim_tran220nexxim_tvnoise220nspice_apl220nspice_hicap
      220nspice_sv220optimetrics220pemag220pexprt
      220rdpara220redhawk220redhawk_apl20redhawk_caching
      220redhawk_gds2def20redhawk_inductance220redhawk_lef2def20redhawk_mpr
      20redhawk_netlisting20redhawk_passchk220redhawk_pwrcalc220redhawk_sim0
      220redhawk_sim1220redhawk_sim320redhawk_spice_pkg220redhawk_vcd
      220rmxprt_bcm220rmxprt_ecm220rmxprt_im220rmxprt_sym
      220savant_legacy_gui220si2d_solve220si3d_solve220simplorer_advanced
      220simplorer_control220simplorer_cprogrinterface220simplorer_gui220simplorer_libsmps
      220simplorer_model_export220simplorer_modelica220simplorer_sim220simplorer_sim_entry
      220simplorer_vhdlams220siwave_gui220siwave_level1220siwave_level2
      220siwave_level320sptartist220sptdirectdotlib200sptexplorer
      220sptgafsplit220spthdl220sptipwizard220sptmixedlanguage
      220sptmixedvt220sptmultipletestbenches220sptmultiplevoltages220sptpowergating
      220sptsoc220sptspefcapacitance220sptsynlib2alf220sptsystemverilog
      220spttbengine220sptvectorless220sptvectorselector220sptvwengine
      20sptwsengine220sptwwalflint220sptwwengine220sptwwgaf
      220sptwwsim220sptwwui220sptwwvcdplus220symphony_dt_sim
      220symphony_fd_sim220xlate_catia4220xlate_catia5220xlate_iges
      220xlate_inventor220xlate_parasolid220xlate_proe220xlate_solidworks
      220xlate_step220xlate_unigraphics
      2021/04/28 10:23:40CACHE_SERVERNo active FLEXlm options.
      2021/04/28 10:23:40CACHE_SERVERNo active ANSYS Licensing Interconnect options.
      2021/04/28 10:23:40CACHE_SERVERDone getting cache from server egrlicense.merceru.local IP=10.10.4.112.
      2021/04/28 10:24:02CLIENT_ACCEPT2/2/2/28288:127.0.0.1
      2021/04/28 10:24:02CLIENT_CONNECT2/2/2/28000:8000:FEAT_GRANTA_SIM_MAT_DATA:it_loan@IT_TESTBED_09.MercerU.local:winx648288:127.0.0.1
      2021/04/28 10:30:52CLIENT_EXIT1/2/1/28000:8000:ANS_WB:it_loan@IT_TESTBED_09.MercerU.local:winx648048:127.0.0.1
      2021/04/28 10:30:52CHECKINANS_WB (SHARED MODE)21.1 (2020.1029)1/0/0/11/2/1/28000:8000:ANS_WB:it_loan@IT_TESTBED_09.MercerU.local:winx648048:127.0.0.1
      2021/04/28 10:30:54CLIENT_EXIT0/2/2/28000:8000:FEAT_GRANTA_SIM_MAT_DATA:it_loan@IT_TESTBED_09.MercerU.local:winx648288:127.0.0.1
      2021/04/28 10:30:56INFOLicense server shutdown is complete. Thank you.
      "
    • vendeville_lj
      Subscriber
      On the left is what shows up in Workbench 2019 R3, and the right is what we're getting in Workbench 2021 R1.
    • George Karnos
      Ansys Employee
      Couple thoughts:
      Check on your license server that there is a firewall exception for ansyslmd.exe This file exists under c:\program files\Ansys Inc\shared files\licensing\winx64.
      Check your license file will allow 2021 R1 to run.
      (The date in bold will need to be after the release date of 2021 R1)
      INCREMENT ansys ansyslmd 2021.0930 Permanent ED082D5A90A0 \
      VENDOR_STRING="customer:00602536 tp:p" SUPERSEDE \
      ISSUED=29-oct-2020 BORROW=720 START=29-oct-2020 SIGN2="007A \
      01A9 61E4 2965 20E7 0B12 4294 6700 822B ECCD 8B7D 1172 3866 \7A84 42EE"
    • vendeville_lj
      Subscriber
      Thanks for the advice, we'll definitely check those out.
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