Frequently Asked Questions

The Ansys Innovation Marketplace is currently available in the United States and India. We are working to add more countries soon. Please look out for notifications for availability in other countries and sign up for updates here.

Purchases on Ansys Innovation Marketplace

The Ansys Innovation Marketplace is the only place to purchase premium Ansys content such as premium courses, certifications, digital badges and more. Ansys Innovation Courses is part of our broader Learning Community which also includes the Ansys Learning Forum and Ansys Premium LearningYou can browse our learning products available for purchase by visiting ansys.com/marketplace.

Refunds covered by our refund policy are processed via the Ansys Innovation MarketplaceRefunds will be handled by CADFEM India Private Limited, the third-party payment processor that supports. CADFEM India Private Limited will provide you the financial refund and Ansys will revoke access to the course(s) and/or certification. 

After receiving your payment and processing a successful export screening, you will receive an email with your receipt and an activation link to provide you access to the course and/or certificate. When purchasing a product that includes cloud access, you will receive a separate email directly from Microsoft Azure Lab Services. Cloud hour usage requires a Microsoft account to login and access, which can be created during the sign in process for the cloud hours. Upon successful completion of the certification or premium courses, the digital badge will be issued automatically by Credly, our digital badging partner. 

Yes, you must create an Ansys Single Sign On account to complete a purchase on the Ansys Innovation Marketplace. If you already have an Ansys Single Sign On Account, you may use that account on the Ansys Innovation Marketplace as well.  

Certifications & Premium Courses

Currently, Ansys offers two levels of certifications: Associate Certifications and Simulation Certifications. Associate certifications certify basic understanding of physics and engineering concepts and the application of simulations. Simulation certifications certify applying simulations to solve and design specific industrial applications such as 5G Antenna Design or Self Expanding Stents.

We highly recommend that you review the recommended courses before purchasing and attempting any Ansys Certification exams. We provide 3 attempts for each certification examIf you do not pass the exam in these 3 attempts, you will not earn the certification or be provided a refund. If you wish to try beyond these three attempts, you must purchase the certificate exam again. 

Ansys Associate Certifications are intended to certify a basic understanding of physics and engineering concepts and the application of simulations. After purchasing the certification, you will receive access to an examination that consists of two sections:  

Section 1: A mix of 45 questions designed to test your understanding of the theory of the covered topic. Users have 60 minutes to complete. 

Section 2: This section tests your ability to set up and analyze simulation problems using Ansys tools. For instance, you will be asked to run an Ansys Fluent simulation and answer questions based on it. You will be provided with the necessary instructions and the starting files needed for setting up the simulation. 

Ansys Simulation Certifications certify the knowledge of applying simulations to solve and design specific industrial applications like 5G Antenna Design or Self Expanding Stents. The certification consists of a collection of courses that explain the design/analysis process of the specific application and includes workshops, walkthrough videos and simulation files. Each course has an assessment based on the course content and simulations. Students must complete the simulations and assessment for each course to successfully obtain and receive the Ansys Simulation Certificate. 

Each Ansys Associate Certification lists the recommended Ansys Innovation Courses. Before taking the Ansys Associate Certification exam, Ansys highly recommends that you enroll in and complete the recommended Ansys Innovation Learning Track associated with the certification. Our Learning Tracks are available for FREE here. 

Ansys Certifications and badges are issued via Ansys partner, Credly, after successful completion. You can review detailed FAQs (Frequently Asked Questions) regarding Credly here. 

Ansys offers a variety of free student products found here. However, if your computer is a barrier to using our free downloads locally or you prefer to access our free products on the cloud, you can purchase Ansys Learning Cloud which provides access to our free student products on the cloudYou can purchase such cloud access from CADFEM India Private Limited which is fulfilled via Azure Lab Services and will have Ansys free student products pre-installed. Cloud access details are sent to users once they buy the course or certification. The duration of the cloud virtual machine access varies by the certification or course you have selected. To test your access, please follow the instructions on this page: https://innovationspace.ansys.com/courses/aic-vm/