Technical Support Engineer : Electromagnetics (14327)

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Apply Ansys software configuration, integration and troubleshooting techniques to provide highest level technical support to customers and Channel Partners
Adhere to support processes to ensure high-quality, timely customer service that results in customer satisfaction
Develop technical expertise in configuring software in one or more simulation areas
Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes. May also participate in field testing of new releases to ensure that new features and workflows will address customer requirements
On an as-needed basis, support Sales and Marketing by conducting demonstrations, webinars, online training, and other meetings
Participate in other strategic team and company initiatives, as needed