Senior Enterprise Account Manager - FA&D (15644)
Key Duties and Responsibilities
· Establishes a long-term global account plan, with buy-in from senior levels of ANSYS organization. Defines the long-term full potential of the account.
· Performs sales activities, establishes, develops, and maintains business relationships with key customer stakeholders who can serve as business champions for ANSYS.
· Maintain renewal business and generate new business to meet/exceed sales quota.
· Collaborates globally with account teams, product specialists, ACE, remote (direct/indirect) sites, business partners and other functions within ANSYS to ensure a synergistic, companywide approach to the account.
· Supports business case development and approach (including required investments) to deliver sustainable growth.
· Executes roadmap to drive significant penetration across all applicable product lines.
· Manages Customer Advisory Board process, executive sponsorship programs and facilitates regular touchpoint activities such as management review meetings (MRMs), trainings, seminars, and info days to strengthen relationships with account stakeholders.
· Monitors customer satisfaction and communicates customer concerns to the full account team, sales management, and others who serve the customer. Communicate ANSYS’ commitment to the customer and actively manage customer expectations.
· Research, analyze, maintain, and disseminate information about accounts; Knows the customer and its ecosystem, is well versed in the customer’s problems, KBIs, goals, needs, competitors and issues.
· Understands customer’s internal relationships, including the biases and concerns of individual decision makers and key influencers.
· Supports multi-year deal contract negotiations and creates ROI-based proposals as needed to achieve wins for both the customer and Ansys.
· Maintains healthy pipeline to meet goals and accurately enters data into Salesforce.
· Completes administrative work including but not limited to quotation generation, order processing, delivery, acceptance inspection, NDA and other contract preparation.
· Remains knowledgeable and keeps abreast of ANSYS new and existing products/service pipeline to meet goals.