Key Duties and Responsibilities

• Establishes a long-term account plan, with buy-in from senior levels of ANSYS organization. Define the long-term full potential of the account and ties this information into revenue expectations and resource planning.
• Knows the customer and its ecosystem.  Develop in-depth knowledge of the customer and their industry.
• Understands customer’s internal relationships, including the biases and concerns of individual decision makers and key influencers.
• Establishes relationships with customer executives who can serve as business champions for ANSYS.
• Collaborates with account teams, product specialists, ACE, remote (direct/indirect) sites, business partners and other functions within ANSYS to ensure a synergistic, companywide approach to the account.
• Identifies customer’s problems, key business initiatives and creates ROI/Mission Outcome-based proposals aligned to initiatives and generating positive outcomes for customer.
• Orchestrate seminars and training with presale engineers to strengthen our presence.
• Creates roadmap to drive significant penetration across all applicable product lines.
• Monitors customer satisfaction and communicate customer concerns and issues along with EAM's expectations to the full account team, sales management, BUs and to others who serve the customer and communicate ANSYS commitment to the customer and manage customer expectations.
• Find and grow new opportunities as well as secure renewal sales.
• Facilitates comprehensive deal contract negotiations to achieve a win for both Ansys and the customer.
• Leads Customer Advisory Board process and executive sponsorship programs including Management Review Board (MRB) process.
• Remains knowledgeable and keeps abreast of ANSYS new and existing products/service pipeline to meet goals.
• Includes administrative work (quotation generation, order processing, delivery, acceptance inspection, NDA and other contract document preparation)
• Serve as a resource to the territory by assisting with the sales process related to new and existing accounts, up to and including opportunity close.