Key Duties and Responsibilities

• Leverage your expertise in photonics to support customers using Ansys Lumerical tools across India and the ASEAN region.
• Take ownership of customer challenges by engaging with key accounts across industries such as Academia, Aerospace & Defense (A&D), and Hi-Tech, delivering tailored solutions aligned with their design and business needs.
• Support pre-sales and post-sales activities by collaborating with customers to understand their workflows and demonstrate how Lumerical tools can enhance their product development and research.
• Develop technical expertise in specific Lumerical tools or application areas to serve as a key resource for other regions when required.
• Provide feedback to the development team by reporting bugs, suggesting improvements, and testing new features to ensure they meet customer requirements.
• Create best-practice documentation based on insights gained through customer engagements.
• Support Sales and Marketing, as needed, by conducting demonstrations, webinars, online training, and customer meetings.
• Contribute to other team and company initiatives as required.
• Up to 20-30% travel