Key Duties and Responsibilities

• Recognized as a technical expert within the organization for SPDM, but will also extend to other adjacent platform offerings incrementally
• Support enablement activities for ACE such as training, troubleshooting, supporting customer escalations, POCs and or product integrations
•  Lead ACE/BU interlock activities to maintain regular visibility on existing product capabilities/ workflows, develop technical collateral and COE coordination.
• Work with the extended product expert team to triage, track & resolve field requests, issues & communicate with R&D and PM.
• Assist R&D teams and PMs on user story grooming, pertaining workflow details and quality considerations and engage with other BUs on POCs or product integrations
• Lead projects and motivate others towards a common goal.  Displays desire to get involved. Instills confidence in others
• Develop the trust and respect of team members
• Learn new tasks and adapt to change, establish priorities, and handle various tasks simultaneously, perform job under pressure or in critical situations