Key Duties and Responsibilities

• Drive alignment between shared technology components (STCs) and critical company and customer initiatives.
• Collaborate with development leads and stakeholders to ensure delivery and adoption of platform capabilities.
• Refine and improve the planning and communication process for STCs to efficiently adapt to changing customer needs while maximizing the impact of current offerings.
• Provide a prioritized list of strategic initiatives to guide planning resource allocation.
• Lead and evolve the go to market strategy for shared technology components.
• Provide training to Customer Excellence and Account Teams as necessary