Key duties and responsibilities

• Work independently within multi-disciplinary teams to significantly grow our business for a full portfolio of simulation products, particularly within the Aerospace and Defence sector.
• Demonstrate profound technical mastery and knowledge of engineering simulation techniques, specifically within aerospace domains, to provide the highest level of technical support to customers, ensuring high-quality and timely service.
• Regularly interact with aerospace customers to understand their solution needs, key business initiatives, and engineering design workflows, addressing their requirements for solutions during design and engineering stages.
• Lead complex customer engagements throughout the sales opportunity lifecycle, interacting with key customers to understand their technology needs, key business initiatives, engineering design workflows, and articulate our value proposition to Director or C-level audiences.
• Gather and document relevant metrics to demonstrate the impact of technical engagements and proposed solutions.
• Gather customer requirements to support the continuous improvement of our software and collaborate with product development teams to translate customer requirements into new product capabilities, guiding the product roadmap.
• Participate in internal corporate initiatives to share knowledge and to create best practices, both within and outside the Aerospace discipline.
• Mentor junior application engineers, fostering their technical growth and customer-facing skills.
• Support field and digital marketing efforts, including authoring conference presentations, technical papers, and webinars relevant to aerospace applications.
• Actively collaborate with other team members as well as other functions including sales, marketing, and product management/development within and outside of the region to drive customer success.