Key Duties and Responsibilities 

Under the guidance of experienced Ansys Customer Excellence (ACE) team members:

• Lead/Assist in the delivery of specific customer-facing, technical consulting project activities

• Credibly and professionally execute consulting projects that are sold, as defined in the Statement of Work, resulting in high customer satisfaction and delivering value to our customers

• Actively engage with the sales teams and customers to identify opportunities to provide consulting services to enhance the utilization of simulation in product development

• Work as an integral member of the Sales and ACE teams to progress and secure the consulting business. This will involve working with Sales to develop sales strategies, engaging with customers to understand their existing product development process, developing a vision for enhancing their existing process with Ansys products and services, articulating that vision to the customer, and working with the ACE team to develop a plan for execution of that vision

• Work closely with the ACE team to ensure timely development of effective Statements of Work and Services Proposals. Monitor the execution and delivery of consulting projects to ensure customer satisfaction and develop opportunities for follow-up projects that advance the vision for improving the customer product development process

• Look for opportunities to generate marketing collateral from projects such as success stories, testimonials and presentation material

• Collaborate with Product Development to improve Ansys software products and the customers’ experience using these products