Account Representative
Key Duties and Responsibilities
· Performs sales activities, establishes, develops and maintains business relationships with current and/or prospective customers to maintain renewal business and generate new business for an assigned geographic area, set of named accounts or product/service line to achieve or exceed revenue objectives.
· Sells products/services through telephone, digital tools, as well as face-to-face contact.
· Uncover customer’s pain points, negative consequences, and desired positive business outcomes to identify the best solution. Clearly present the value of company’s products/services through metrics and proof points while tying to the customer’s needs and differentiating from competition.
· Creates and maintains account plans for existing customers highlighting profile, share and value opportunities.
· Research sources for developing prospective customers or expanding to new groups in existing customers and for information to determine their potential.
· Develops clear and effective written proposals/quotations for current and prospective customers.
· Coordinates sales effort with marketing, account team, sales management, accounting, legal, technical services groups, and Channel Partners.
· Provides accurate forecasts for new sales and renewal revenues.
· Participates in trade shows and conventions; schedules training and seminars to enhance new business opportunities.