Unable to activate SpaceClaim Licenses

[dakota.baird]

We were switched from Network floating licenses to named user specific web licenses. After installing SpaceClaim 2024 R1 it is prompting us for a license file or server but we are unable to figure out how to clear this and provide sign in information for our user accounts. Our accounts are assigned the licenses but we cannot figure out how to connect SpaceClaim to these licenses. There is a document which mentions a LicensingSettings.exe but that is no where to be found on our machines after installing SpaceClaim.

[Rajeshwari Jadhav]

Hi Dakota,

Can you share your account no. and verify the details under ansyslmd.ini "C:\Program Files\ANSYS Inc\Shared Files\Licensing" it should be,

ANSYS_LICENSING_SHARED_WEB=1
ANSYS_LICENSING_WEB=1
ANSYS_LICENSING_SERVICE_PRIORITY=web-shared,fnp,web-elastic