{"id":171291,"date":"2023-06-05T07:06:05","date_gmt":"2023-06-05T07:06:05","guid":{"rendered":"\/knowledge\/forums\/topic\/unable-to-launch-mechanical-apdl-or-product-launcher-error-cant-create-directory-cusersuser_nameappdata-no-such-file-or-directory\/"},"modified":"2023-07-31T12:35:21","modified_gmt":"2023-07-31T12:35:21","slug":"unable-to-launch-mechanical-apdl-or-product-launcher-error-cant-create-directory-cusersuser_nameappdata-no-such-file-or-directory","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/unable-to-launch-mechanical-apdl-or-product-launcher-error-cant-create-directory-cusersuser_nameappdata-no-such-file-or-directory\/","title":{"rendered":"Unable to launch Mechanical APDL or Product Launcher.  Error: &#8220;can&#8217;t create directory &#8220;C:Usersuser_nameAppData&#8221;: no such file or directory&#8221;."},"content":{"rendered":"<p>Applies to all versions of Ansys Mechanical  This error will occur if C:users is a mount point to another drive.    This has to do with the version of TCL that MAPDL uses, version 8.4  TCL 8.5 supports user profile disks but developers haven&#8217;t attempted to upgrade the version of TCL in fear of destabilizing other features. Plus developers had anticipated getting rid of the old GUI after R17.<\/p>\n","protected":false},"template":"","class_list":["post-171291","topic","type-topic","status-publish","hentry","topic-tag-4422","topic-tag-installation-licensing-systems","topic-tag-mechanical-apdl-sys","topic-tag-product-specific-issue"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["2\/6\/2023 20:20"],"_bbp_forum_id":["153867"],"_bbp_author_ip":["209.182.204.162"],"_btv_view_count":["1873"],"siebel_km_number":["2045182"],"product_version":["18"],"km_published_date":["2016-11-29T00:00:00.000Z"],"family":["Installation\/Licensing\/Systems"],"application_name":["Mechanical APDL - SYS"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/171291","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/171291\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=171291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}