{"id":169762,"date":"2023-05-15T08:32:48","date_gmt":"2023-05-15T08:32:48","guid":{"rendered":"\/knowledge\/forums\/topic\/discovery-resolve-instcore-exe-error-during-installation-2\/"},"modified":"2023-07-31T12:35:11","modified_gmt":"2023-07-31T12:35:11","slug":"discovery-resolve-instcore-exe-error-during-installation-2","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/discovery-resolve-instcore-exe-error-during-installation-2\/","title":{"rendered":"Discovery: Resolve instcore.exe error during installation"},"content":{"rendered":"<p>Error while installing Discovery products:  instcore.exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.  Solution:  Below suggestions help to overcome this error:  &#8211; disable antivirus scanners during installation &#8211; make sure to extract the downloaded .zip file before attempting to install<\/p>\n<p>Attachments:<br \/>\n1. <a href=https:\/\/ansys13.ansys.com\/KnowledgeArticles\/Phase-2B\/2053871\/2053871.png>2053871.png<\/a><\/p>\n","protected":false},"template":"","class_list":["post-169762","topic","type-topic","status-publish","hentry","topic-tag-4391","topic-tag-installation","topic-tag-installation-process","topic-tag-installation-licensing-systems","topic-tag-spaceclaim-directmodeler-sys"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["05-15-2023  20:20:01"],"_bbp_forum_id":["153867"],"_bbp_author_ip":["209.182.204.162"],"_btv_view_count":["3509"],"siebel_km_number":["2053871"],"product_version":["19"],"km_published_date":["2018-03-30T00:00:00.000Z"],"family":["Installation\/Licensing\/Systems"],"application_name":["SpaceClaim DirectModeler - SYS"]},"test":"solution"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/169762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/169762\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=169762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}