{"id":166866,"date":"2023-04-05T14:32:17","date_gmt":"2023-04-05T14:32:17","guid":{"rendered":"\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/"},"modified":"2023-07-31T12:35:03","modified_gmt":"2023-07-31T12:35:03","slug":"after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/","title":{"rendered":"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment"},"content":{"rendered":"<p>New increments (such as acfd_2, acfd_3) have replaced increments of legacy licenses. The new increments requires the license manager 18.2 or 19.0. Furthermore, the version of the license manager should always equal or larger than the version of ANSYS products.  It could also be required to reset the user license preferences. These preferences are user- and version-specific. the product. Resetting the preferences is explained in the solution #2044421. You can adapt the version number to the your current version.  https:\/\/support.ansys.com\/AnsysCustomerPortal\/en_us\/Knowledge%20Resources\/Solutions\/Workbench%20Platform%20-%20SYS\/2044421<\/p>\n","protected":false},"template":"","class_list":["post-166866","topic","type-topic","status-publish","hentry","topic-tag-4391","topic-tag-fluent-sys","topic-tag-installation-licensing-systems","topic-tag-licensing"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"New increments (such as acfd_2, acfd_3) have replaced increments of legacy licenses. The new increments requires the license manager 18.2 or 19.0. Furthermore, the version of the license manager should always equal or larger than the version of ANSYS products. It could also be required to reset the user license preferences. These preferences are user-\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Ansys Knowledge | Ansys Innovation Space\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment | Ansys Knowledge\" \/>\n\t\t<meta property=\"og:description\" content=\"New increments (such as acfd_2, acfd_3) have replaced increments of legacy licenses. The new increments requires the license manager 18.2 or 19.0. Furthermore, the version of the license manager should always equal or larger than the version of ANSYS products. It could also be required to reset the user license preferences. These preferences are user-\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2023-04-05T14:32:17+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2023-07-31T12:35:03+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment | Ansys Knowledge\" \/>\n\t\t<meta name=\"twitter:description\" content=\"New increments (such as acfd_2, acfd_3) have replaced increments of legacy licenses. The new increments requires the license manager 18.2 or 19.0. Furthermore, the version of the license manager should always equal or larger than the version of ANSYS products. It could also be required to reset the user license preferences. These preferences are user-\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic\\\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/topics\\\/#listItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/topics\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic-tag\\\/licensing\\\/#listItem\",\"name\":\"licensing\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic-tag\\\/licensing\\\/#listItem\",\"position\":3,\"name\":\"licensing\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic-tag\\\/licensing\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic\\\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\\\/#listItem\",\"name\":\"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic\\\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\\\/#listItem\",\"position\":4,\"name\":\"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic-tag\\\/licensing\\\/#listItem\",\"name\":\"licensing\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/#organization\",\"name\":\"Ansys Knowledge\",\"description\":\"Ansys Innovation Space\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic\\\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\\\/#webpage\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic\\\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\\\/\",\"name\":\"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment | Ansys Knowledge\",\"description\":\"New increments (such as acfd_2, acfd_3) have replaced increments of legacy licenses. The new increments requires the license manager 18.2 or 19.0. Furthermore, the version of the license manager should always equal or larger than the version of ANSYS products. It could also be required to reset the user license preferences. These preferences are user-\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic\\\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\\\/#breadcrumblist\"},\"datePublished\":\"2023-04-05T14:32:17+00:00\",\"dateModified\":\"2023-07-31T12:35:03+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/#website\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/\",\"name\":\"Ansys Knowledge\",\"description\":\"Ansys Innovation Space\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment | Ansys Knowledge","description":"New increments (such as acfd_2, acfd_3) have replaced increments of legacy licenses. The new increments requires the license manager 18.2 or 19.0. Furthermore, the version of the license manager should always equal or larger than the version of ANSYS products. It could also be required to reset the user license preferences. These preferences are user-","canonical_url":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge#listItem","position":1,"name":"Home","item":"https:\/\/innovationspace.ansys.com\/knowledge","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/topics\/#listItem","name":"Topics"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/topics\/#listItem","position":2,"name":"Topics","item":"https:\/\/innovationspace.ansys.com\/knowledge\/topics\/","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic-tag\/licensing\/#listItem","name":"licensing"},"previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic-tag\/licensing\/#listItem","position":3,"name":"licensing","item":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic-tag\/licensing\/","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/#listItem","name":"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment"},"previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/topics\/#listItem","name":"Topics"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/#listItem","position":4,"name":"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment","previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic-tag\/licensing\/#listItem","name":"licensing"}}]},{"@type":"Organization","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/#organization","name":"Ansys Knowledge","description":"Ansys Innovation Space","url":"https:\/\/innovationspace.ansys.com\/knowledge\/"},{"@type":"WebPage","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/#webpage","url":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/","name":"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment | Ansys Knowledge","description":"New increments (such as acfd_2, acfd_3) have replaced increments of legacy licenses. The new increments requires the license manager 18.2 or 19.0. Furthermore, the version of the license manager should always equal or larger than the version of ANSYS products. It could also be required to reset the user license preferences. These preferences are user-","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/innovationspace.ansys.com\/knowledge\/#website"},"breadcrumb":{"@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/#breadcrumblist"},"datePublished":"2023-04-05T14:32:17+00:00","dateModified":"2023-07-31T12:35:03+00:00"},{"@type":"WebSite","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/#website","url":"https:\/\/innovationspace.ansys.com\/knowledge\/","name":"Ansys Knowledge","description":"Ansys Innovation Space","inLanguage":"en-US","publisher":{"@id":"https:\/\/innovationspace.ansys.com\/knowledge\/#organization"}}]},"og:locale":"en_US","og:site_name":"Ansys Knowledge | Ansys Innovation Space","og:type":"article","og:title":"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment | Ansys Knowledge","og:description":"New increments (such as acfd_2, acfd_3) have replaced increments of legacy licenses. The new increments requires the license manager 18.2 or 19.0. Furthermore, the version of the license manager should always equal or larger than the version of ANSYS products. It could also be required to reset the user license preferences. These preferences are user-","og:url":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/","article:published_time":"2023-04-05T14:32:17+00:00","article:modified_time":"2023-07-31T12:35:03+00:00","twitter:card":"summary_large_image","twitter:title":"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment | Ansys Knowledge","twitter:description":"New increments (such as acfd_2, acfd_3) have replaced increments of legacy licenses. The new increments requires the license manager 18.2 or 19.0. Furthermore, the version of the license manager should always equal or larger than the version of ANSYS products. It could also be required to reset the user license preferences. These preferences are user-"},"aioseo_meta_data":{"post_id":"166866","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"limit_modified_date":false,"created":"2025-10-17 23:20:42","updated":"2026-07-29 20:00:06","ai":null,"breadcrumb_settings":null,"seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/knowledge\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/knowledge\/topics\/\" title=\"Topics\">Topics<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic-tag\/licensing\/\" title=\"licensing\">licensing<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tAfter a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/innovationspace.ansys.com\/knowledge"},{"label":"Topics","link":"https:\/\/innovationspace.ansys.com\/knowledge\/topics\/"},{"label":"licensing","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic-tag\/licensing\/"},{"label":"After a license upgrade, acfd increment is not available anymore and ANSYS products are not able to pick up acfd_3 increment","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/after-a-license-upgrade-acfd-increment-is-not-available-anymore-and-ansys-products-are-not-able-to-pick-up-acfd_3-increment\/"}],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["5\/4\/2023 20:20"],"_bbp_forum_id":["153867"],"_bbp_author_ip":["209.182.204.162"],"_btv_view_count":["519"],"siebel_km_number":["2053868"],"product_version":["19"],"km_published_date":["2018-03-30T00:00:00.000Z"],"family":["Installation\/Licensing\/Systems"],"application_name":["FLUENT - SYS"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/166866","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/166866\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=166866"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}