{"id":166827,"date":"2023-04-05T14:32:12","date_gmt":"2023-04-05T14:32:12","guid":{"rendered":"\/knowledge\/forums\/topic\/error-rsm-cluster-master-node-service-has-stopped-working-rsm-jobs-are-not-going-to-the-queue-in-r19-1\/"},"modified":"2023-07-31T12:34:59","modified_gmt":"2023-07-31T12:34:59","slug":"error-rsm-cluster-master-node-service-has-stopped-working-rsm-jobs-are-not-going-to-the-queue-in-r19-1","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/error-rsm-cluster-master-node-service-has-stopped-working-rsm-jobs-are-not-going-to-the-queue-in-r19-1\/","title":{"rendered":"Error: RSM cluster master\/node service has stopped working  RSM jobs are not going to the queue in R19.1."},"content":{"rendered":"<p>Issue was due the Arcmaster and Arcnode services were running as user privilege instead of Admin privilege.  Solution: 1. Kill both arcmaster and arcnode process from taskmanager which is running with user account.   2. Cmd (Run as administrator).  3. C:Program FilesANSYS Incv190RSMARCtoolswinx64installservice.cmd -arcmaster 4. C:Program FilesANSYS Incv190RSMARCtoolswinx64installservice.cmd -arcnode<\/p>\n","protected":false},"template":"","class_list":["post-166827","topic","type-topic","status-publish","hentry","topic-tag-19-1","topic-tag-installation-licensing-systems","topic-tag-mechanical-sys","topic-tag-remote-solve","topic-tag-rsm"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["5\/4\/2023 20:20"],"_bbp_forum_id":["153867"],"_bbp_author_ip":["209.182.204.162"],"_btv_view_count":["1195"],"siebel_km_number":["2055859"],"product_version":["19.1"],"km_published_date":["2018-08-13T00:00:00.000Z"],"family":["Installation\/Licensing\/Systems"],"application_name":["Mechanical - SYS"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/166827","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/166827\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=166827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}