{"id":166812,"date":"2023-04-05T14:32:09","date_gmt":"2023-04-05T14:32:09","guid":{"rendered":"\/knowledge\/forums\/topic\/question-what-should-i-do-if-i-get-an-error-starting-workbench-19-1-failed-to-load-mechanical-solve-handlers-at-cusersappdataroamingansysv191solvehandlers-xml\/"},"modified":"2023-07-31T12:34:58","modified_gmt":"2023-07-31T12:34:58","slug":"question-what-should-i-do-if-i-get-an-error-starting-workbench-19-1-failed-to-load-mechanical-solve-handlers-at-cusersappdataroamingansysv191solvehandlers-xml","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/question-what-should-i-do-if-i-get-an-error-starting-workbench-19-1-failed-to-load-mechanical-solve-handlers-at-cusersappdataroamingansysv191solvehandlers-xml\/","title":{"rendered":"Question : What should I do if I get an error Starting Workbench 19.1   Failed to load Mechanical Solve Handlers at C:Users<username here>AppDataRoamingAnsysv191SolveHandlers.xml"},"content":{"rendered":"<p>Answer:  Check if file size for the said SolveHandlers.xml file is &#8216;0&#8217; bytes (zero bytes) If so then   Close Workbench and use Windows task manager to make sure no ANSYS programs are running.  Then rename the file to say SolveHandlers.xml.bad  Start Workbench again, the error should no longer be present.<\/p>\n","protected":false},"template":"","class_list":["post-166812","topic","type-topic","status-publish","hentry","topic-tag-19-1","topic-tag-installation-licensing-systems","topic-tag-remote-solve","topic-tag-rsm","topic-tag-workbench-platform-sys"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["5\/4\/2023 20:20"],"_bbp_forum_id":["153867"],"_bbp_author_ip":["209.182.204.162"],"_btv_view_count":["719"],"siebel_km_number":["2056394"],"product_version":["19.1"],"km_published_date":["2018-09-17T00:00:00.000Z"],"family":["Installation\/Licensing\/Systems"],"application_name":["Workbench Platform - SYS"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/166812","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/166812\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=166812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}