{"id":165813,"date":"2023-03-17T09:01:19","date_gmt":"2023-03-17T09:01:19","guid":{"rendered":"\/knowledge\/forums\/topic\/when-trying-to-create-a-license-file-we-get-flexlm-machine-id-1-must-be-8-characters-in-length-and-we-are-not-able-to-create-the-file-the-customers-flexid-is-12-characters-what-is-the-problem\/"},"modified":"2023-07-31T12:34:51","modified_gmt":"2023-07-31T12:34:51","slug":"when-trying-to-create-a-license-file-we-get-flexlm-machine-id-1-must-be-8-characters-in-length-and-we-are-not-able-to-create-the-file-the-customers-flexid-is-12-characters-what-is-the-problem","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/when-trying-to-create-a-license-file-we-get-flexlm-machine-id-1-must-be-8-characters-in-length-and-we-are-not-able-to-create-the-file-the-customers-flexid-is-12-characters-what-is-the-problem\/","title":{"rendered":"When trying to create a license file we get &#8220;FLEXlm Machine Id 1 must be 8 characters in length&#8221; and we are not able to create the file.   The customer&#8217;s FLEXid is 12 characters.  What is the problem?"},"content":{"rendered":"<p>The customer sent machine info for an EM64T system.  The license manager won&#8217;t be available for x64 until 10.0 SP1 is released. They will need to install the licensing on another machine for now.<\/p>\n","protected":false},"template":"","class_list":["post-165813","topic","type-topic","status-publish","hentry","topic-tag-4877","topic-tag-general","topic-tag-installation-licensing-systems","topic-tag-mechanical-apdl-f-ansys","topic-tag-systems-installation"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["3\/15\/2023 20:20"],"_bbp_forum_id":["153867"],"_bbp_author_ip":["23.56.168.180"],"_btv_view_count":["629"],"siebel_km_number":["466834"],"product_version":["10"],"km_published_date":["2006-01-11T00:00:00.000Z"],"family":["Installation\/Licensing\/Systems"],"application_name":["Mechanical APDL (f. ANSYS)"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/165813","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/165813\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=165813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}