{"id":165782,"date":"2023-03-17T09:01:13","date_gmt":"2023-03-17T09:01:13","guid":{"rendered":"\/knowledge\/forums\/topic\/when-installing-ansys-products-on-a-windows-64bit-machine-the-installation-semms-to-hang-and-will-not-proceed-what-causes-this-what-are-the-steps-to-allow-the-installation-to-finish\/"},"modified":"2023-07-31T12:34:48","modified_gmt":"2023-07-31T12:34:48","slug":"when-installing-ansys-products-on-a-windows-64bit-machine-the-installation-semms-to-hang-and-will-not-proceed-what-causes-this-what-are-the-steps-to-allow-the-installation-to-finish","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/when-installing-ansys-products-on-a-windows-64bit-machine-the-installation-semms-to-hang-and-will-not-proceed-what-causes-this-what-are-the-steps-to-allow-the-installation-to-finish\/","title":{"rendered":"When installing ANSYS products on a Windows 64bit machine, the installation semms to hang and will not proceed. What causes this? What are the steps to allow the installation to finish?"},"content":{"rendered":"<p>When ANSYS products are installing, there is a point in the installation where a message is sent  to the system to inform all processes of new environment variables that were set. Some processes have a problem handling this call and do not respond. The following processes are ones that are known to cause the installation to hang by not responding:  jusched.exe DLACTRLW.exe cc*.exe RTVScan.exe winvnc.exe nvsvc64.exe sldworks.exe nvsvc32.exe NM*.exe NB*.exe  To allow the ANSYS products installation to complete, use the Windows Task Manager to &#8220;End Process&#8221; on any of the processes seen. After doing so, the installation should proceed and the user should see the next screen of the install process.<\/p>\n","protected":false},"template":"","class_list":["post-165782","topic","type-topic","status-publish","hentry","topic-tag-4653","topic-tag-general","topic-tag-installation","topic-tag-installation-licensing-systems","topic-tag-mechanical-apdl-f-ansys","topic-tag-systems-installation"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["3\/15\/2023 20:20"],"_bbp_forum_id":["153867"],"_bbp_author_ip":["23.56.168.180"],"_btv_view_count":["668"],"siebel_km_number":["737384"],"product_version":["11"],"km_published_date":["2008-04-10T00:00:00.000Z"],"family":["Installation\/Licensing\/Systems"],"application_name":["Mechanical APDL (f. ANSYS)"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/165782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/165782\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=165782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}