{"id":165768,"date":"2023-03-17T09:01:10","date_gmt":"2023-03-17T09:01:10","guid":{"rendered":"\/knowledge\/forums\/topic\/error-an-error-5004-0x800705aa-has-occured-while-running-the-setup-please-make-sure-you-have-finished-any-previous-setup-and-closed-other-applications-if-the-error-still-occurs-please\/"},"modified":"2023-07-31T12:34:46","modified_gmt":"2023-07-31T12:34:46","slug":"error-an-error-5004-0x800705aa-has-occured-while-running-the-setup-please-make-sure-you-have-finished-any-previous-setup-and-closed-other-applications-if-the-error-still-occurs-please","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/error-an-error-5004-0x800705aa-has-occured-while-running-the-setup-please-make-sure-you-have-finished-any-previous-setup-and-closed-other-applications-if-the-error-still-occurs-please\/","title":{"rendered":"Error:    An error (-5004: 0x800705aa) has occured while running the setup.    Please make sure you have finished any previous setup and closed other applications.    If the error still occurs please contact your vendor: ANSYS."},"content":{"rendered":"<p>This is an InstallShield error that is caused by a corrupt user profile.   To avoid this error message when installing login under a different account with admin privileges and install ANSYS from that account.   To correct this error under the current account, remove the account from the machine and recreate it.<\/p>\n","protected":false},"template":"","class_list":["post-165768","topic","type-topic","status-publish","hentry","topic-tag-4653","topic-tag-installation","topic-tag-installation-licensing-systems","topic-tag-systems-installation","topic-tag-workbench-platform"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["3\/15\/2023 20:20"],"_bbp_forum_id":["153867"],"_bbp_author_ip":["23.56.168.180"],"_btv_view_count":["573"],"siebel_km_number":["869557"],"product_version":["11"],"km_published_date":["2009-02-28T00:00:00.000Z"],"family":["Installation\/Licensing\/Systems"],"application_name":["Workbench Platform"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/165768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/165768\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=165768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}