{"id":165689,"date":"2023-03-17T09:00:58","date_gmt":"2023-03-17T09:00:58","guid":{"rendered":"\/knowledge\/forums\/topic\/how-to-workaround-when-installation-cannot-be-started-from-the-ansys-installation-launcher\/"},"modified":"2023-07-31T12:34:37","modified_gmt":"2023-07-31T12:34:37","slug":"how-to-workaround-when-installation-cannot-be-started-from-the-ansys-installation-launcher","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-to-workaround-when-installation-cannot-be-started-from-the-ansys-installation-launcher\/","title":{"rendered":"How to workaround when installation cannot be started from the ANSYS Installation Launcher?"},"content":{"rendered":"<p>In case the downloaded installation files  are located in a directory with an umlaut (i.e. \u00c3\u00b6) then the operations in the ANSYS Installation Launcher (like &#8220;Install ANSYS Products&#8221;) cannot be selected or activated.  Solution is to either rename the directory or to move the installation files to a different location from the installation can be started and completed.<\/p>\n","protected":false},"template":"","class_list":["post-165689","topic","type-topic","status-publish","hentry","topic-tag-2020-r1","topic-tag-installation-process","topic-tag-installation-licensing-systems","topic-tag-other","topic-tag-workbench-platform-sys"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["3\/15\/2023 20:20"],"_bbp_forum_id":["153867"],"_bbp_author_ip":["23.56.168.180"],"_btv_view_count":["3531"],"siebel_km_number":["2062275"],"product_version":["2020 R1"],"km_published_date":["2020-02-06T00:00:00.000Z"],"family":["Installation\/Licensing\/Systems"],"application_name":["Workbench Platform - SYS"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/165689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/165689\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=165689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}