{"id":165651,"date":"2023-03-17T09:00:55","date_gmt":"2023-03-17T09:00:55","guid":{"rendered":"\/knowledge\/forums\/topic\/workbench-fails-with-error-saying-xml-call-failed-with-code-1xmldoc\/"},"modified":"2023-07-31T12:34:33","modified_gmt":"2023-07-31T12:34:33","slug":"workbench-fails-with-error-saying-xml-call-failed-with-code-1xmldoc","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/workbench-fails-with-error-saying-xml-call-failed-with-code-1xmldoc\/","title":{"rendered":"Workbench fails with error saying XML call failed with code 1:xmldoc"},"content":{"rendered":"<p>Please check under the Environment variables on the machine for XERCES_DISABLE_DTD if it&#8217;s set to 1. If so, remove this variable and that should fix the issue. The issue is due to the above variable blocking DTD processing for XML documents.<\/p>\n","protected":false},"template":"","class_list":["post-165651","topic","type-topic","status-publish","hentry","topic-tag-2020-r1","topic-tag-installation-licensing-systems","topic-tag-product-specific-issue","topic-tag-workbench-platform-sys","topic-tag-xml","topic-tag-xmldoc"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["3\/15\/2023 20:20"],"_bbp_forum_id":["153867"],"_bbp_author_ip":["23.56.168.180"],"_btv_view_count":["1032"],"siebel_km_number":["2067017"],"product_version":["2020 R1"],"km_published_date":["2021-12-21T00:00:00.000Z"],"family":["Installation\/Licensing\/Systems"],"application_name":["Workbench Platform - SYS"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/165651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/165651\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=165651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}