{"id":161987,"date":"2023-01-25T07:28:25","date_gmt":"2023-01-25T07:28:25","guid":{"rendered":"\/knowledge\/forums\/topic\/question-running-sherlock-i-encounter-the-error-request-name-16301-does-not-exist-in-the-licensing-pool-license-server-system-does-not-support-this-feature\/"},"modified":"2023-07-31T12:36:14","modified_gmt":"2023-07-31T12:36:14","slug":"question-running-sherlock-i-encounter-the-error-request-name-16301-does-not-exist-in-the-licensing-pool-license-server-system-does-not-support-this-feature","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/question-running-sherlock-i-encounter-the-error-request-name-16301-does-not-exist-in-the-licensing-pool-license-server-system-does-not-support-this-feature\/","title":{"rendered":"Question: Running Sherlock I encounter the error &#8220;Request name 16301 does not exist in the licensing pool. License server system does not support this feature.&#8221;"},"content":{"rendered":"<p>Answer: The ANSYS License Manager on your license server machine needs to be updated with the 2019 R3 version of the license manager.<\/p>\n","protected":false},"template":"","class_list":["post-161987","topic","type-topic","status-publish","hentry","topic-tag-2019-r3","topic-tag-installation-licensing-systems","topic-tag-installing-the-license-manager","topic-tag-license","topic-tag-licensing","topic-tag-mechanical-sys","topic-tag-sherlock"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_forum_id":["153867"],"_bbp_last_active_time":["1-24-2023  20:20:17"],"_bbp_author_ip":["23.56.168.180"],"_btv_view_count":["607"],"siebel_km_number":["2060737"],"product_version":["2019 R3"],"km_published_date":["2019-09-11T20:07:56.000Z"],"family":["Installation\/Licensing\/Systems"],"application_name":["Mechanical - SYS"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/161987","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/161987\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=161987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}