{"id":161936,"date":"2023-01-25T07:28:10","date_gmt":"2023-01-25T07:28:10","guid":{"rendered":"\/knowledge\/forums\/topic\/workbench-2020r2-gui-and-spaceclaim2020r2-gui-do-not-appear-when-running-these-products-from-the-windows-10-start-menu-no-warnings-or-errors-are-shown\/"},"modified":"2023-07-31T12:36:45","modified_gmt":"2023-07-31T12:36:45","slug":"workbench-2020r2-gui-and-spaceclaim2020r2-gui-do-not-appear-when-running-these-products-from-the-windows-10-start-menu-no-warnings-or-errors-are-shown","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/workbench-2020r2-gui-and-spaceclaim2020r2-gui-do-not-appear-when-running-these-products-from-the-windows-10-start-menu-no-warnings-or-errors-are-shown\/","title":{"rendered":"Workbench 2020R2 GUI and Spaceclaim2020R2 GUI  do not appear when running these products  from the Windows 10 Start Menu. No warnings or errors are shown."},"content":{"rendered":"<p>Open Windows event viewer  &#8220;C:ProgramDataMicrosoftWindowsStart MenuProgramsAdministrative ToolsEvent Viewer.lnk&#8221; Action Refresh Windows Logs Application Action Refresh  If entries exist for ANSYS products and the errors shown include BEX64  Right Mouse Click  each of,  C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2020 R2SpaceClaim 2020 R1.lnk&#8221;  C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2020 R2Workbench 2020 R1.lnk&#8221;  and choose Trouble Shoot Compatibility  Try Recommended settings  Test the program  If the ANSYS software open OK.   Next  Yes, save these settings for this program.  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