{"id":161917,"date":"2023-01-25T07:28:04","date_gmt":"2023-01-25T07:28:04","guid":{"rendered":"\/knowledge\/forums\/topic\/the-license-have-been-locked-and-not-been-released-and-returned-to-the-license-pool-license-manager-restart-didnt-help\/"},"modified":"2023-07-31T12:36:45","modified_gmt":"2023-07-31T12:36:45","slug":"the-license-have-been-locked-and-not-been-released-and-returned-to-the-license-pool-license-manager-restart-didnt-help","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/the-license-have-been-locked-and-not-been-released-and-returned-to-the-license-pool-license-manager-restart-didnt-help\/","title":{"rendered":"The license have been locked and not been released and returned to the license pool. License Manager restart didn&#8217;t help."},"content":{"rendered":"<p>1. Stop ANSYS License Manager (Either in Services or the License Management center) 2. Create an option file (&#8220;C:Program FilesANSYS IncShared FilesLicensinglicense_filesansyslmd.opt&#8221;) 3. Add EXCLUDEALL for the user ids showing the license borrowed in license status. &#8211; This step will prevent the license usage by those user ids. 4. Start ANSYS License Manager 5. All license locked entries are gone 6. Wait for 3 minutes. 7. Stop the License Manager again. 8. Remove the option file. 9. Start the ANSYS License Manager again.<\/p>\n","protected":false},"template":"","class_list":["post-161917","topic","type-topic","status-publish","hentry","topic-tag-2020-r1","topic-tag-fluent-sys","topic-tag-installation-licensing-systems","topic-tag-license-not-releasing","topic-tag-licensing"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_forum_id":["153867"],"_bbp_last_active_time":["1-24-2023  20:20:16"],"_bbp_author_ip":["23.56.168.180"],"_btv_view_count":["1538"],"siebel_km_number":["2063870"],"product_version":["2020 R1"],"km_published_date":["2020-12-28T13:19:52.000Z"],"family":["Installation\/Licensing\/Systems"],"application_name":["FLUENT - SYS"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/161917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/161917\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=161917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}