{"id":159720,"date":"2022-09-26T09:53:31","date_gmt":"2022-09-26T09:53:31","guid":{"rendered":"\/knowledge\/forums\/topic\/proxy-server-configuration\/"},"modified":"2023-08-16T06:32:53","modified_gmt":"2023-08-16T06:32:53","slug":"proxy-server-configuration","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/proxy-server-configuration\/","title":{"rendered":"Proxy Server Configuration"},"content":{"rendered":"
ansysls_client_2019r1.zip<\/a><\/span><\/div>\n
\n

If your network uses a proxy server, additional configuration is required to ensure communication takes place:<\/p>\n

    \n
  1. In the Windows Control Panel under Internet Properties, click on the Connections tab and then click on LAN settings to open the right window. Specify\u00a0proxy server address and its port (refer below image). As always, consult with your IT Department for assistance.<\/li>\n<\/ol>\n

    \"<\/p>\n

    2.\u00a0\u00a0Install ansysls_client patch attached at the top if you are using any version prior to 2019 R1, else move to next step 3:<\/p>\n

    a. Download ansysls_client patch if you are using any version prior to 2019 R1.
    \nb. Go to <Discovery Installation folder>Shared FilesLicensingwinx64 .
    \nc. Rename ansysls_client.exe to ansysls_client_old.exe
    \nd. Copy & paste the contents of downloaded patch in this location.<\/p>\n

    3.\u00a0 \u00a0Once done, try launching Discovery product. If it doesn’t work, set below environment variable:<\/p>\n

    HTTPS_PROXY=”http:\/\/host:port” \u00a0\u00a0<\/strong><\/p>\n

    where host and port are the proxy\u00a0host\u00a0<\/strong>and\u00a0port<\/strong>.<\/p>\n

    4.\u00a0 \u00a0Once done, try launching Discovery product.\u00a0If it doesn’t work, gather diagnostics and send to ANSYS.
    \na. Open Windows Explorer.
    \nb. Browse to\u00a0%temp<\/strong>%<\/strong>\u00a0.
    \nc. Find the directory named .ansys, right-click on the directory, select\u00a0Send To<\/strong>\u00a0and then\u00a0Compressed (zipped) folder<\/strong>.<\/p>\n

    \"<\/p>\n

    d.\u00a0Send the resultant file.<\/p>\n<\/div>\n","protected":false},"template":"","class_list":["post-159720","topic","type-topic","status-publish","hentry","topic-tag-installation","topic-tag-installation-faq"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t