{"id":159713,"date":"2022-09-26T09:53:31","date_gmt":"2022-09-26T09:53:31","guid":{"rendered":"\/knowledge\/forums\/topic\/offline-subscription-licensing-issue-19-1\/"},"modified":"2023-08-16T06:32:53","modified_gmt":"2023-08-16T06:32:53","slug":"offline-subscription-licensing-issue-19-1","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/offline-subscription-licensing-issue-19-1\/","title":{"rendered":"Offline Subscription Licensing issue (19.1)"},"content":{"rendered":"
ansysls_client_exe.txt<\/a><\/span><\/div>\n
\n

We have become aware of an issue with using subscription licenses while not connected to the internet.\u00a0 The licensing for Discovery 19.1 products may fail the day after disconnecting an activated machine from the internet.\u00a0 A hotfix for this issue is available, and existing Discovery 19.1 installations can be patched with the following instructions.<\/p>\n

    \n
  1. Download the attached ansysls_client_exe.txt\u00a0file, and rename it to\u00a0ansysls_client.exe.<\/li>\n
  2. Replace the existing\u00a0ansysls_client.exe file in\u00a0C:Program FilesANSYS\u00a0IncShared FilesLicensingwinx64 with this new version.<\/li>\n
  3. Restart your Discovery software\u00a0while connected to the internet.<\/li>\n<\/ol>\n

    We apologize for any inconvenience this issue may cause.\u00a0 An updated 19.1 product installation with the fix included will be posted shortly.<\/p>\n<\/div>\n","protected":false},"template":"","class_list":["post-159713","topic","type-topic","status-publish","hentry","topic-tag-installation"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t