{"id":159710,"date":"2022-09-26T09:53:31","date_gmt":"2022-09-26T09:53:31","guid":{"rendered":"\/knowledge\/forums\/topic\/faq-resolving-error-ansysli-exited-or-could-not-read-server-port-ansysli_fne_port\/"},"modified":"2023-08-16T06:32:52","modified_gmt":"2023-08-16T06:32:52","slug":"faq-resolving-error-ansysli-exited-or-could-not-read-server-port-ansysli_fne_port","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/faq-resolving-error-ansysli-exited-or-could-not-read-server-port-ansysli_fne_port\/","title":{"rendered":"FAQ: Resolving Error – ANSYSLI exited or could not read server port ANSYSLI_FNE_PORT"},"content":{"rendered":"

Download the file here<\/a>
\nProblem:<\/strong>\u00a0When opening Discovery products 2019 R2 via subscription license, you may receive the following license error:<\/p>\n

ANSYSLI exited or could not\u00a0read server port ANSYSLI_FNE_PORT<\/p>\n

 <\/p>\n

\"<\/p>\n

Cause:\u00a0<\/strong>This is possibly because of an issue in retrieving the host ids from the system on ansysls_client.exe startup. To confirm this:<\/p>\n

    \n
  1. Type %temp% in Windows Search and locate\u00a0.ansys<\/em>\u00a0folder.<\/li>\n
  2. Locate the file named\u00a0ansysls_client.****.log<\/em><\/li>\n
  3. Open the file and check for error \u201cReceived a fatal signal C0000005: ACCESS VIOLATION<\/em>\u201d<\/li>\n<\/ol>\n

    Recommended Solution:<\/strong>\u00a0Reboot the machine and if the problem persists, follow the steps listed below:<\/p>\n

      \n
    1. Go to folder\u00a0C:Program FilesANSYS IncShared FilesLicensingwinx64<\/em><\/li>\n
    2. Rename the file\u00a0ansysls_client.exe\u00a0<\/em>to\u00a0ansysls_client.exe.old<\/em><\/li>\n
    3. Download the attached\u00a0ansysls_client.exe<\/em>\u00a0file and paste it in the same folder.<\/li>\n
    4. Add a new environment variable\u00a0ANSYSLS_CLIENT_USE_ALT_HOSITD_METHOD=1\u00a0<\/em>to the list of system variables on your machine.<\/li>\n
    5. Reboot the machine<\/li>\n<\/ol>\n

      Note: This solution is applicable for 2019R2 version only and once 2019R3 is available, a complete uninstall and reinstall to 2019R3 is recommended.<\/p>\n","protected":false},"template":"","class_list":["post-159710","topic","type-topic","status-publish","hentry","topic-tag-installation-faq"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t