{"id":159697,"date":"2022-09-26T09:53:27","date_gmt":"2022-09-26T09:53:27","guid":{"rendered":"\/knowledge\/forums\/topic\/discovery-unable-to-start-spaceclaim-or-discovery-after-login\/"},"modified":"2023-08-16T06:32:51","modified_gmt":"2023-08-16T06:32:51","slug":"discovery-unable-to-start-spaceclaim-or-discovery-after-login","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/discovery-unable-to-start-spaceclaim-or-discovery-after-login\/","title":{"rendered":"Discovery &#8211; Unable to start SpaceClaim or Discovery after login"},"content":{"rendered":"<h1 class=\"topic__title\" class=\"topic__title\"  id=\"DISCOVERY-UNABLE-TO-START-SPACECLAIM-OR-DISCOVERY-AFTER-LOGIN\">Discovery &#8211; Unable to start SpaceClaim or Discovery after login<\/h1>\n<p><strong>Problem:\u00a0<\/strong>For Named User (Subscription) license, when SpaceClaim or Discovery 2020 R2 is launched and login credentials are specified, the applications don&#8217;t start.<\/p>\n<p><strong>Cause:<\/strong>\u00a0The\u00a0Named User (Subscription) license is not getting activated after specifying login credentials due to which the applications don&#8217;t start.<\/p>\n<p><strong>Recommended Solution:<\/strong>\u00a0If the applications don&#8217;t start, activate the\u00a0Named User (Subscription) license manually through Command Prompt. Please refer to below article on activating the\u00a0license manually through Command Prompt.<\/p>\n<p><a href=\"\/knowledge\/forums\/topic\/discovery-subscription-license-command-line-options\/\" rel=\"nofollow noopener noreferrer\">Discovery Subscription license &#8211; Command line options &#8211; Knowledge Base &#8211; Ansys Discovery Forum<\/a><\/p>\n<p>Once the\u00a0Named User (Subscription) license is successfully activated through\u00a0Command Prompt, launch SpaceClaim or Discovery 2020 R2. The login page won&#8217;t appear and you should be able to launch and use the applications successfully.<\/p>\n","protected":false},"template":"","class_list":["post-159697","topic","type-topic","status-publish","hentry","topic-tag-installation-faq"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["09-13-2022  20:20:13"],"_bbp_forum_id":["159546"],"_btv_view_count":["750"],"family":["Discovery Products"],"application_name":["installation"],"product_version":["2020R2"],"_bbp_likes_count":["1"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/159697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/159697\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=159697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}