{"id":159693,"date":"2022-09-26T09:53:27","date_gmt":"2022-09-26T09:53:27","guid":{"rendered":"\/knowledge\/forums\/topic\/resolving-error-org-is-null-on-administration-page\/"},"modified":"2023-08-16T06:32:51","modified_gmt":"2023-08-16T06:32:51","slug":"resolving-error-org-is-null-on-administration-page","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/resolving-error-org-is-null-on-administration-page\/","title":{"rendered":"Resolving error &#8220;Org is null&#8221; on Administration page"},"content":{"rendered":"<h1 class=\"topic__title\" class=\"topic__title\"  id=\"RESOLVING-ERROR-ORG-IS-NULL-ON-ADMINISTRATION-PAGE\">Resolving error &#8220;Org is null&#8221; on Administration page<\/h1>\n<p><strong>Problem:<\/strong>\u00a0When you log into your Discovery account and click Administration tab, you might see error &#8220;Org is null&#8221;.<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-155440\" src=\"\/knowledge\/wp-content\/uploads\/sites\/4\/2022\/08\/OK-26-1.png\" alt=\" width=\"860\" height=\"188\" \/><\/strong><\/p>\n<p><strong>Cause:<\/strong>\u00a0While the problem is being investigated, this seems to be an issue with detecting company information.<\/p>\n<p><strong>Recommended solution:<\/strong>\u00a0Refreshing the browser cache should resolve the issue.\u00a0Do a force update by pressing Ctrl + F5 on the Administration page, this should clear your cache and allow the updated page to display correctly.<\/p>\n","protected":false},"template":"","class_list":["post-159693","topic","type-topic","status-publish","hentry","topic-tag-installation-faq"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["09-13-2022  20:20:09"],"_bbp_forum_id":["159546"],"_btv_view_count":["245"],"family":["Discovery Products"],"application_name":["installation"],"product_version":["2021R1"],"_bbp_likes_count":["1"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/159693","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/159693\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=159693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}