{"id":159689,"date":"2022-09-26T09:53:27","date_gmt":"2022-09-26T09:53:27","guid":{"rendered":"\/knowledge\/forums\/topic\/resolving-error-unexpected-httprequestexception-from-ansys-cloud-api-trying-to-connect\/"},"modified":"2023-08-16T06:32:50","modified_gmt":"2023-08-16T06:32:50","slug":"resolving-error-unexpected-httprequestexception-from-ansys-cloud-api-trying-to-connect","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/resolving-error-unexpected-httprequestexception-from-ansys-cloud-api-trying-to-connect\/","title":{"rendered":"Resolving error &#8211; Unexpected HttpRequestException from ANSYS Cloud API trying to connect"},"content":{"rendered":"<p><strong>Problem<\/strong>: While trying to launch any Discovery application, the following error is encountered in some cases.<\/p>\n<p>Error:<\/p>\n<p>Unexpected HttpRequestException from ANSYS Cloud API trying to connect.<\/p>\n<p>URL\u00a0<a href=\"https:\/\/subscription-api.ansys.com\/api\/v1\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" rev=\"auto\">https:\/\/subscription-api.ansys.com\/api\/v1\/<\/a><\/p>\n<p>Error Response status code does not indicate success: 500 (Internal Server Error).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-155337\" src=\"\/knowledge\/wp-content\/uploads\/sites\/4\/2022\/08\/hg16.jpg\" alt=\" width=\"457\" height=\"224\" \/><\/p>\n<p><strong>Cause<\/strong>: It has been noticed that this error occurs when a user tries to activate and launch Discovery applications when the cloud server is temporarily down.<\/p>\n<p><strong>Recommended Solution:<\/strong>\u00a0To overcome this issue, please\u00a0wait for\u00a0some time and then try launching Discovery application again.<\/p>\n","protected":false},"template":"","class_list":["post-159689","topic","type-topic","status-publish","hentry","topic-tag-installation-faq"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["09-13-2022  20:20:05"],"_bbp_forum_id":["159546"],"_btv_view_count":["802"],"family":["Discovery Products"],"application_name":["installation"],"product_version":["2019R2"],"_bbp_likes_count":["1"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/159689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/159689\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=159689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}