{"id":159689,"date":"2022-09-26T09:53:27","date_gmt":"2022-09-26T09:53:27","guid":{"rendered":"\/knowledge\/forums\/topic\/resolving-error-unexpected-httprequestexception-from-ansys-cloud-api-trying-to-connect\/"},"modified":"2023-08-16T06:32:50","modified_gmt":"2023-08-16T06:32:50","slug":"resolving-error-unexpected-httprequestexception-from-ansys-cloud-api-trying-to-connect","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/resolving-error-unexpected-httprequestexception-from-ansys-cloud-api-trying-to-connect\/","title":{"rendered":"Resolving error &#8211; Unexpected HttpRequestException from ANSYS Cloud API trying to connect"},"content":{"rendered":"<p><strong>Problem<\/strong>: While trying to launch any Discovery application, the following error is encountered in some cases.<\/p>\n<p>Error:<\/p>\n<p>Unexpected HttpRequestException from ANSYS Cloud API trying to connect.<\/p>\n<p>URL\u00a0<a href=\"https:\/\/subscription-api.ansys.com\/api\/v1\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" rev=\"auto\">https:\/\/subscription-api.ansys.com\/api\/v1\/<\/a><\/p>\n<p>Error Response status code does not indicate success: 500 (Internal Server Error).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-155337\" src=\"\/knowledge\/wp-content\/uploads\/sites\/4\/2022\/08\/hg16.jpg\" alt=\" width=\"457\" height=\"224\" \/><\/p>\n<p><strong>Cause<\/strong>: It has been noticed that this error occurs when a user tries to activate and launch Discovery applications when the cloud server is temporarily down.<\/p>\n<p><strong>Recommended Solution:<\/strong>\u00a0To overcome this issue, please\u00a0wait for\u00a0some time and then try launching Discovery application again.<\/p>\n","protected":false},"template":"","class_list":["post-159689","topic","type-topic","status-publish","hentry","topic-tag-installation-faq"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Problem: While trying to launch any Discovery application, the following error is encountered in some cases. 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