{"id":159687,"date":"2022-09-26T09:53:27","date_gmt":"2022-09-26T09:53:27","guid":{"rendered":"\/knowledge\/forums\/topic\/discovery-subscription-license-sign-in-blocked\/"},"modified":"2023-08-16T06:32:50","modified_gmt":"2023-08-16T06:32:50","slug":"discovery-subscription-license-sign-in-blocked","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/discovery-subscription-license-sign-in-blocked\/","title":{"rendered":"Discovery Subscription License Sign-in Blocked."},"content":{"rendered":"<h1 class=\"topic__title\" class=\"topic__title\"  id=\"DISCOVERY-SUBSCRIPTION-LICENSE-SIGN-IN-BLOCKED\">Discovery Subscription License Sign-in Blocked.<\/h1>\n<p><strong>Problem:\u00a0<\/strong>When users sign-in to Discovery Account for license Activation, the below error is seen.<br \/>\n&#8220;Your sign-in was blocked&#8221;<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-155224\" src=\"\/knowledge\/wp-content\/uploads\/sites\/4\/2022\/08\/OK-15-1.jpg\" alt=\" width=\"452\" height=\"260\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Cause:\u00a0<\/strong>This issue is caused due to a Microsoft defect. The team at Ansys is working to navigate this issue and eliminate this problem.<br \/>\nIn the meantime, the below workaround can be used to bypass the login window for license verification during the launch of the Discovery session.<\/p>\n<p><strong>Workaround:\u00a0<\/strong>To avoid the\u00a0login window for activation of license,\u00a0Discovery products can be activated through the command prompt.<\/p>\n<p>For command-line options, please follow the below steps or refer to the\u00a0<a href=\"\/knowledge\/forums\/topic\/discovery-subscription-license-command-line-options\/\">Command-line Options page<\/a>\u00a0on the Discovery Forum:<\/p>\n<ol>\n<li>Launch command prompt on &#8220;Run as Administrator&#8221;<\/li>\n<li>Navigate to this path or installation directory:<br \/>\n<em>For older versions:<\/em><br \/>\nC:Program FilesANSYS IncShared FilesLicensingwinx64<br \/>\n<em>For 2021 R1 and newer versions:<\/em><br \/>\nC:Program FilesANSYS Incv211licensingclientwinx64<\/li>\n<li>Use the command as below:<br \/>\nansysls_client.exe -ActivateLicenseEntitlement &lt;ActivationID&gt;<\/li>\n<\/ol>\n<p>Once Activation is complete,\u00a0launching Discovery should not prompt a login.<\/p>\n","protected":false},"template":"","class_list":["post-159687","topic","type-topic","status-publish","hentry","topic-tag-how-to","topic-tag-installation"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["09-13-2022  20:20:03"],"_bbp_forum_id":["159546"],"_btv_view_count":["394"],"family":["Discovery Products"],"application_name":["installation"],"product_version":["2021R2"],"_bbp_likes_count":["1"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/159687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/159687\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=159687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}