{"id":159577,"date":"2022-09-26T09:33:10","date_gmt":"2022-09-26T09:33:10","guid":{"rendered":"\/knowledge\/forums\/topic\/resolving-problem-to-access-online-help\/"},"modified":"2023-08-16T06:32:39","modified_gmt":"2023-08-16T06:32:39","slug":"resolving-problem-to-access-online-help","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/resolving-problem-to-access-online-help\/","title":{"rendered":"Resolving problem to access Online Help"},"content":{"rendered":"<p><strong>Problem<\/strong>: On some machines, users may face problem accessing Online help documentation when they click F1key from within Discovery application or while trying to access\u00a0<a href=\"https:\/\/ansyshelp.ansys.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" rev=\"auto\">https:\/\/ansyshelp.ansys.com<\/a>. A login window is seen as below requesting the users to login or sign up.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-160411\" src=\"\/knowledge\/wp-content\/uploads\/sites\/4\/2022\/09\/download-300x276.png\" alt=\"\" width=\"300\" height=\"276\" srcset=\"https:\/\/innovationspace.ansys.com\/knowledge\/wp-content\/uploads\/sites\/4\/2022\/09\/download-300x276.png 300w, https:\/\/innovationspace.ansys.com\/knowledge\/wp-content\/uploads\/sites\/4\/2022\/09\/download-50x46.png 50w, https:\/\/innovationspace.ansys.com\/knowledge\/wp-content\/uploads\/sites\/4\/2022\/09\/download-100x92.png 100w, https:\/\/innovationspace.ansys.com\/knowledge\/wp-content\/uploads\/sites\/4\/2022\/09\/download-24x22.png 24w, https:\/\/innovationspace.ansys.com\/knowledge\/wp-content\/uploads\/sites\/4\/2022\/09\/download-36x33.png 36w, https:\/\/innovationspace.ansys.com\/knowledge\/wp-content\/uploads\/sites\/4\/2022\/09\/download-48x44.png 48w, https:\/\/innovationspace.ansys.com\/knowledge\/wp-content\/uploads\/sites\/4\/2022\/09\/download.png 439w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n","protected":false},"template":"","class_list":["post-159577","topic","type-topic","status-publish","hentry","topic-tag-general-faq"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["09-13-2022  20:20:14"],"_bbp_forum_id":["159540"],"_edit_lock":["1717063624:77057"],"_btv_view_count":["578"],"_edit_last":["77457"],"_bbp_topic_id":["159577"],"_yoast_wpseo_content_score":["60"],"_yoast_wpseo_estimated-reading-time-minutes":["1"],"_yoast_wpseo_wordproof_timestamp":[""],"family":["Discovery Products"],"application_name":["Discovery"],"product_version":["2020R1"],"_bbp_likes_count":["1"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/159577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/159577\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=159577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}