{"id":158028,"date":"2022-06-06T09:58:24","date_gmt":"2022-06-06T09:58:24","guid":{"rendered":"\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/"},"modified":"2022-06-06T09:58:24","modified_gmt":"2022-06-06T09:58:24","slug":"how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/","title":{"rendered":"How do I resolve the issue: &#8220;Unable to create model in KeyShot&#8221;?"},"content":{"rendered":"<p>You may also observe that KeyShot opens, but no further action occurs. <\/p>\n<p>The following items might be missing which would cause the link to KeyShot to fail<\/p>\n<p>1. There are 2 environment variables that get created in Windows upon installing KeyShot:<\/p>\n<p>KEYSHOT_EXTERNAL_LICENSE_FOLDER=C:Program FilesSpaceClaim<br \/>This one typically points to the SpaceClaim installation directory if you&#8217;ve purchased your KeyShot capability through us.<\/p>\n<p>KEYSHOT6=C:UsersPublicDocumentsKeyShot 6<br \/>Make sure both of those are present and linked to the correct locations.<\/p>\n<p>2. Add the following programs to Firewall exceptions<\/p>\n<p>C:Program FilesKeyShot6binkeyshot_daemon.exe<br \/>C:Program FilesKeyShot6binkeyshot6.exe<\/p>\n<p>3. If you are still encountering problem, then it is suggested to reinstall Keyshot and\/or SpaceClaim.<br \/>    &#8211; Please be sure to run the Setup by Right-click > Run As Administrator.<br \/>    &#8211; Disable any anti-virus or blocking programs as needed during installation.<\/p>\n","protected":false},"template":"","class_list":["post-158028","topic","type-topic","status-publish","hentry","topic-tag-keyshot","topic-tag-spaceclaim"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"You may also observe that KeyShot opens, but no further action occurs. The following items might be missing which would cause the link to KeyShot to fail1. There are 2 environment variables that get created in Windows upon installing KeyShot:KEYSHOT_EXTERNAL_LICENSE_FOLDER=C:Program FilesSpaceClaimThis one typically points to the SpaceClaim installation directory if you&#039;ve purchased your KeyShot capability\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Ansys Knowledge | Ansys Innovation Space\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"How do I resolve the issue: \u201cUnable to create model in KeyShot\u201d? | Ansys Knowledge\" \/>\n\t\t<meta property=\"og:description\" content=\"You may also observe that KeyShot opens, but no further action occurs. The following items might be missing which would cause the link to KeyShot to fail1. There are 2 environment variables that get created in Windows upon installing KeyShot:KEYSHOT_EXTERNAL_LICENSE_FOLDER=C:Program FilesSpaceClaimThis one typically points to the SpaceClaim installation directory if you&#039;ve purchased your KeyShot capability\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2022-06-06T09:58:24+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2022-06-06T09:58:24+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"How do I resolve the issue: \u201cUnable to create model in KeyShot\u201d? | Ansys Knowledge\" \/>\n\t\t<meta name=\"twitter:description\" content=\"You may also observe that KeyShot opens, but no further action occurs. The following items might be missing which would cause the link to KeyShot to fail1. There are 2 environment variables that get created in Windows upon installing KeyShot:KEYSHOT_EXTERNAL_LICENSE_FOLDER=C:Program FilesSpaceClaimThis one typically points to the SpaceClaim installation directory if you&#039;ve purchased your KeyShot capability\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic\\\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/topics\\\/#listItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/topics\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic-tag\\\/spaceclaim\\\/#listItem\",\"name\":\"spaceclaim\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic-tag\\\/spaceclaim\\\/#listItem\",\"position\":3,\"name\":\"spaceclaim\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic-tag\\\/spaceclaim\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic\\\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\\\/#listItem\",\"name\":\"How do I resolve the issue: &#8220;Unable to create model in KeyShot&#8221;?\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic\\\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\\\/#listItem\",\"position\":4,\"name\":\"How do I resolve the issue: &#8220;Unable to create model in KeyShot&#8221;?\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic-tag\\\/spaceclaim\\\/#listItem\",\"name\":\"spaceclaim\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/#organization\",\"name\":\"Ansys Knowledge\",\"description\":\"Ansys Innovation Space\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic\\\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\\\/#webpage\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic\\\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\\\/\",\"name\":\"How do I resolve the issue: \\u201cUnable to create model in KeyShot\\u201d? | Ansys Knowledge\",\"description\":\"You may also observe that KeyShot opens, but no further action occurs. The following items might be missing which would cause the link to KeyShot to fail1. There are 2 environment variables that get created in Windows upon installing KeyShot:KEYSHOT_EXTERNAL_LICENSE_FOLDER=C:Program FilesSpaceClaimThis one typically points to the SpaceClaim installation directory if you've purchased your KeyShot capability\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/forums\\\/topic\\\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\\\/#breadcrumblist\"},\"datePublished\":\"2022-06-06T09:58:24+00:00\",\"dateModified\":\"2022-06-06T09:58:24+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/#website\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/\",\"name\":\"Ansys Knowledge\",\"description\":\"Ansys Innovation Space\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/knowledge\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"How do I resolve the issue: \u201cUnable to create model in KeyShot\u201d? | Ansys Knowledge","description":"You may also observe that KeyShot opens, but no further action occurs. The following items might be missing which would cause the link to KeyShot to fail1. There are 2 environment variables that get created in Windows upon installing KeyShot:KEYSHOT_EXTERNAL_LICENSE_FOLDER=C:Program FilesSpaceClaimThis one typically points to the SpaceClaim installation directory if you've purchased your KeyShot capability","canonical_url":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge#listItem","position":1,"name":"Home","item":"https:\/\/innovationspace.ansys.com\/knowledge","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/topics\/#listItem","name":"Topics"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/topics\/#listItem","position":2,"name":"Topics","item":"https:\/\/innovationspace.ansys.com\/knowledge\/topics\/","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic-tag\/spaceclaim\/#listItem","name":"spaceclaim"},"previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic-tag\/spaceclaim\/#listItem","position":3,"name":"spaceclaim","item":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic-tag\/spaceclaim\/","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/#listItem","name":"How do I resolve the issue: &#8220;Unable to create model in KeyShot&#8221;?"},"previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/topics\/#listItem","name":"Topics"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/#listItem","position":4,"name":"How do I resolve the issue: &#8220;Unable to create model in KeyShot&#8221;?","previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic-tag\/spaceclaim\/#listItem","name":"spaceclaim"}}]},{"@type":"Organization","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/#organization","name":"Ansys Knowledge","description":"Ansys Innovation Space","url":"https:\/\/innovationspace.ansys.com\/knowledge\/"},{"@type":"WebPage","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/#webpage","url":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/","name":"How do I resolve the issue: \u201cUnable to create model in KeyShot\u201d? | Ansys Knowledge","description":"You may also observe that KeyShot opens, but no further action occurs. The following items might be missing which would cause the link to KeyShot to fail1. There are 2 environment variables that get created in Windows upon installing KeyShot:KEYSHOT_EXTERNAL_LICENSE_FOLDER=C:Program FilesSpaceClaimThis one typically points to the SpaceClaim installation directory if you've purchased your KeyShot capability","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/innovationspace.ansys.com\/knowledge\/#website"},"breadcrumb":{"@id":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/#breadcrumblist"},"datePublished":"2022-06-06T09:58:24+00:00","dateModified":"2022-06-06T09:58:24+00:00"},{"@type":"WebSite","@id":"https:\/\/innovationspace.ansys.com\/knowledge\/#website","url":"https:\/\/innovationspace.ansys.com\/knowledge\/","name":"Ansys Knowledge","description":"Ansys Innovation Space","inLanguage":"en-US","publisher":{"@id":"https:\/\/innovationspace.ansys.com\/knowledge\/#organization"}}]},"og:locale":"en_US","og:site_name":"Ansys Knowledge | Ansys Innovation Space","og:type":"article","og:title":"How do I resolve the issue: \u201cUnable to create model in KeyShot\u201d? | Ansys Knowledge","og:description":"You may also observe that KeyShot opens, but no further action occurs. The following items might be missing which would cause the link to KeyShot to fail1. There are 2 environment variables that get created in Windows upon installing KeyShot:KEYSHOT_EXTERNAL_LICENSE_FOLDER=C:Program FilesSpaceClaimThis one typically points to the SpaceClaim installation directory if you've purchased your KeyShot capability","og:url":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/","article:published_time":"2022-06-06T09:58:24+00:00","article:modified_time":"2022-06-06T09:58:24+00:00","twitter:card":"summary_large_image","twitter:title":"How do I resolve the issue: \u201cUnable to create model in KeyShot\u201d? | Ansys Knowledge","twitter:description":"You may also observe that KeyShot opens, but no further action occurs. The following items might be missing which would cause the link to KeyShot to fail1. There are 2 environment variables that get created in Windows upon installing KeyShot:KEYSHOT_EXTERNAL_LICENSE_FOLDER=C:Program FilesSpaceClaimThis one typically points to the SpaceClaim installation directory if you've purchased your KeyShot capability"},"aioseo_meta_data":{"post_id":"158028","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"limit_modified_date":false,"created":"2025-10-17 18:01:06","updated":"2026-07-29 03:58:31","ai":null,"breadcrumb_settings":null,"seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/knowledge\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/knowledge\/topics\/\" title=\"Topics\">Topics<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic-tag\/spaceclaim\/\" title=\"spaceclaim\">spaceclaim<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tHow do I resolve the issue: \u201cUnable to create model in KeyShot\u201d?\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/innovationspace.ansys.com\/knowledge"},{"label":"Topics","link":"https:\/\/innovationspace.ansys.com\/knowledge\/topics\/"},{"label":"spaceclaim","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic-tag\/spaceclaim\/"},{"label":"How do I resolve the issue: &#8220;Unable to create model in KeyShot&#8221;?","link":"https:\/\/innovationspace.ansys.com\/knowledge\/forums\/topic\/how-do-i-resolve-the-issue-unable-to-create-model-in-keyshot\/"}],"acf":[],"custom_fields":[{"0":{"_wp_page_template":["default"],"_bbp_last_active_time":["06-06-2022 20:20"],"_bbp_forum_id":["27793"],"_btv_view_count":["684"],"_bbp_likes_count":["0"]},"test":"articlesansys-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/158028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/topics\/158028\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/knowledge\/wp-json\/wp\/v2\/media?parent=158028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}