Licensing

Licensing

“Querying cluster queues failed: Problem during getAllQueues. The parser was unable to parse the output and did not output the variable: RSM_HPC_OUTPUT_GENERIC.” Arc queue – Access denied and for windows HPC did not get the queue details but shows only the compute nodes

    • FAQFAQ
      Participant

      Please cross verify the root path of the product Installation location. Ex: /Installation location/ansys inc/vxxx/rsm/* and shared location such as /ansys inc/vxxx/rsm You need to provide full access to absolute pat. You might have shared only from the ansys_inc directory Or You need to set the ANSYS environmental variables (ex: AWP_ROOT) according to the users access directory from RSM headnode.