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  3. Discovery: Offline Subscription Licensing issue (19.1)

Discovery: Offline Subscription Licensing issue (19.1)

Tagged: 19.1, Installation/Licensing/Systems, licensing, SpaceClaim DirectModeler - SYS
    • May 15, 2023 at 8:32 am
      SolutionSolution
      Participant

      We have become aware of an issue with using subscription licenses while not connected to the internet. The licensing for Discovery 19.1 products may fail the day after disconnecting an activated machine from the internet. A hotfix for this issue is available, and existing Discovery 19.1 installations can be patched with the following instructions. Download the attached ansysls_client_exe.txt file, and rename it to ansysls_client.exe. Replace the existing ansysls_client.exe file in C:Program FilesANSYS IncShared FilesLicensingwinx64 with this new version. Restart your Discovery software while connected to the internet. We apologize for any inconvenience this issue may cause. An updated 19.1 product installation with the fix included is now posted on the forum under Downloads section.

      Attachments:
      1. 2056000.zip

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