{"id":52866,"date":"2021-03-04T16:41:56","date_gmt":"2021-03-04T16:41:56","guid":{"rendered":"\/forum\/forums\/topic\/lumerical-support-registration-instructions\/"},"modified":"2022-08-09T19:34:53","modified_gmt":"2022-08-09T19:34:53","slug":"lumerical-support-registration-instructions","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/lumerical-support-registration-instructions\/","title":{"rendered":"Lumerical support registration instructions"},"content":{"rendered":"<div class=\"Item-Body\">\n<div class=\"Message userContent\">\n<p>Lumerical support registration is a simple process that allows Lumerical users to access commercial technical support and some technical resources such as&nbsp;<a href=\"https:\/\/apps.lumerical.com\/index.html\" rel=\"nofollow\">Application Gallery<\/a>&nbsp;files.<\/p>\n<p><strong>NOTE<\/strong>: Technical support for commercial customers is provided via <a href=\"https:\/\/support.lumerical.com\/hc\/en-us\" rel=\"nofollow\"><strong>Lumerical support<\/strong><\/a>, <em>not the Ansys customer portal<\/em>. Support is valid for the duration of your license\/subscription. Once the license expires, you will have to register for support with your current license. A Lumerical user account and an active Ansys Lumerical license is required to register for support.<\/p>\n<div class=\"embedExternal embedImage\">\n<div class=\"embedExternal-content\">Please see this <a href=\"https:\/\/optics.ansys.com\/hc\/en-us\/articles\/5609426062483\">guide in the Lumerical Knowledge Base (KB)<\/a> for details.&nbsp;<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"template":"","class_list":["post-52866","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_old_topic_id":["25175"],"_bbp_old_topic_author_name_id":["Anonymous"],"_bbp_old_is_topic_anonymous_id":["false"],"_bbp_old_closed_status_id":["publish"],"_bbp_author_ip":["A\u014aE"],"_bbp_old_sticky_status_id":["normal"],"_bbp_likes_count":["0"],"_btv_view_count":["4666"],"_bbp_subscription":["254218","260086","262821","2058","264416","16614","28298","4274","249433","282927","2592"],"_edit_lock":["1660073550:70792"],"_bbp_status":["publish"],"_bbp_topic_status":["unanswered"],"_bbp_topic_id":["52866"],"_bbp_forum_id":["27833"],"_bbp_engagement":["2058","2592","4274","14437","16614","28121","28298","249433","260086","262821","264416","282927"],"_bbp_voice_count":["12"],"_bbp_reply_count":["15"],"_bbp_last_reply_id":["280728"],"_bbp_last_active_id":["280728"],"_bbp_last_active_time":["2023-04-21 16:52:21"],"_bbp_notification_enabled":["449837"]},"test":"chris_kopetski"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/52866","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/52866\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=52866"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}